Pallet Conveyor FAQ 101: Understanding Century Conveyor Systems’ Pallet Conveyor Solutions

pallet conveyor

When warehouses and distribution centers need to move heavy loads efficiently, a pallet conveyor can become a critical part of the material handling system. Pallets are fundamentally different from cartons, totes, polybags, and other smaller unit loads: they are heavier, larger, and often require equipment designed specifically for stable, controlled movement.

Century Conveyor Systems approaches pallet handling as part of a broader warehouse automation strategy. Rather than treating a pallet conveyor as an isolated piece of equipment, Century designs conveyor and material handling systems around the requirements of the facility, the products being moved, the desired throughput, and the level of automation required.

Below are some of the most important questions businesses should ask when evaluating a pallet conveyor from Century Conveyor Systems.

pallet conveyor

What is a pallet conveyor?

A pallet conveyor is a material handling conveyor specifically designed to transport pallets and other heavy or oversized loads through a warehouse, distribution center, manufacturing facility, or fulfillment operation.

Unlike conveyors designed primarily for cartons or small packages, pallet conveyor systems are built around the dimensions, weight, construction, and handling characteristics of palletized products. Depending on the application, the conveyor may use chains, rollers, gravity, or other mechanisms to move and position the load.

Century Conveyor Systems identifies several pallet conveyor configurations, including pallet drag chain, pallet gravity, chain-driven live roller, and Poly-V conveyor sections. The appropriate configuration depends on factors such as pallet weight, load characteristics, required throughput, accumulation requirements, and how the conveyor needs to interact with other equipment.

The important point is that “pallet conveyor” does not describe one universal machine. It is a category of material handling equipment that can be engineered in different ways to suit a particular operation.

Why would a warehouse need a pallet conveyor?

The primary reason to use a pallet conveyor is to create a reliable method for transporting palletized loads without depending entirely on manual movement or lift trucks.

In a busy distribution environment, pallets may need to travel between storage, picking, staging, production, packaging, shipping, or other operational areas. Moving every pallet manually can introduce additional labor requirements and create unnecessary traffic throughout the facility.

A properly engineered pallet conveyor can establish a predictable transportation path. It can also become one component of a larger automated material handling system.

Century describes warehouse conveyor systems as the backbone of automated operations because they can provide continuous movement for processing, sortation, and distribution. Pallet handling can therefore be integrated into the larger flow of a facility instead of functioning as a disconnected transportation task.

This distinction matters when evaluating automation. The objective isn’t simply to purchase a conveyor that moves a pallet from Point A to Point B. The objective is to create a material flow that supports the overall operational goals of the warehouse.

What types of pallet conveyor does Century Conveyor Systems offer?

Century’s pallet conveyor solutions include several configurations designed for different load-handling requirements.

Pallet drag chain conveyor

A pallet drag chain conveyor supports pallets and oversized loads on a platform connected to a chain. When the chain is activated, it moves the platform along the conveyor section.

This type of conveyor can be useful when a heavy load requires a robust method of transportation and the application calls for chain-driven movement.

Pallet gravity conveyor

Pallet gravity conveyor uses gravity rather than a powered drive to move palletized loads. This approach can be particularly useful in staging areas and end-of-line accumulation applications.

Because the conveyor does not rely on a powered motor for every movement, gravity sections can serve a different operational purpose from powered pallet transportation.

Chain-driven live roller conveyor

Chain-driven live roller conveyor is designed for high-output pallet operations. A drag chain drives the rollers, allowing multiple pallets to be transported through the system.

For facilities where pallet throughput is a major consideration, this type of conveyor can provide the powered movement necessary for higher-volume operations.

Poly-V conveyor

Poly-V is a powered live roller conveyor configuration designed for stable, slower-moving bulk products. Century identifies it as suitable for applications involving drums, lighter pallets, and oversized bulk loads.

The variety of configurations illustrates why pallet conveyor selection should begin with an analysis of the application rather than simply choosing a conveyor based on the word “pallet.”

How does Century determine which pallet conveyor is right for a facility?

The right pallet conveyor depends on the characteristics of the material handling application.

Load weight is one of the obvious considerations. A system handling heavy pallets may require a different conveyor configuration from one handling lighter loads.

However, weight is only one part of the decision. Engineers also need to consider how frequently pallets move, how quickly they need to move, whether pallets must accumulate, where they enter and leave the conveyor, and whether the conveyor needs to interface with other automation.

The physical characteristics of the palletized load matter as well. Pallet construction, load dimensions, stability, and the distribution of weight can all influence conveyor selection.

Facility layout is another important factor. A pallet conveyor may need to connect multiple operational zones, accommodate changes in elevation, interface with staging areas, or integrate with other conveyor sections and automation technologies.

Century’s broader approach is centered on system engineering rather than treating equipment as a standalone purchase. The company describes its role as a full-service integration process covering system design, validation, implementation, installation, startup support, and ongoing parts and service.

That approach is particularly important for pallet conveyor projects because the conveyor’s performance depends on how well it fits into the rest of the material handling system.

Can a pallet conveyor be part of a larger automated warehouse system?

Yes. A pallet conveyor can serve as one component within a much larger automated material handling environment.

Modern distribution facilities often combine multiple technologies rather than relying on one type of equipment. Conveyors can work alongside controls, sortation equipment, robotic systems, storage solutions, and warehouse software.

Century’s capabilities include conveyor systems, sortation conveyors, robotic fulfillment, robotic palletizing, controls and software, storage modules, and conveyor service and parts.

This creates opportunities to design pallet movement as part of an integrated workflow.

For example, a pallet may need to move from an inbound area to a storage or processing area, later travel toward an order fulfillment operation, and ultimately reach shipping. Different pieces of equipment may be responsible for different stages of that process.

The conveyor becomes the transportation infrastructure connecting those stages.

That system-level perspective can be especially valuable when a warehouse is looking beyond basic conveyor installation and toward broader automation.

Can pallet conveyors reduce manual material handling?

A pallet conveyor can reduce the amount of manual transportation required within an appropriate application, particularly when pallet movement occurs repeatedly along predictable routes.

Instead of requiring an employee or lift truck to perform every transportation task, conveyor equipment can automate movement between designated points.

Reducing manual transportation can have several potential operational benefits. It can free employees to focus on tasks that require human decision-making or interaction, reduce unnecessary travel within the facility, and create more consistent material flow.

However, the goal should not necessarily be to eliminate people from the process. Effective warehouse automation is about assigning the right tasks to the right combination of people and technology.

Century’s stated approach to automation focuses on increasing output and lowering labor costs through automation while engineering systems around the specific needs of the facility.

A pallet conveyor can therefore be viewed as a tool for improving the overall division of labor within a warehouse.

How does pallet conveyor equipment affect warehouse throughput?

Throughput is one of the most important reasons to consider a pallet conveyor.

When pallet transportation depends on manual processes, the movement of goods can be influenced by labor availability, travel distance, congestion, equipment availability, and competing priorities.

A conveyor establishes a defined transportation path and can move loads continuously or according to programmed controls.

For high-output pallet operations, Century specifically identifies chain-driven live roller conveyors as a suitable configuration because they can move multiple pallets using a drag chain to operate the rollers.

But higher throughput isn’t simply a matter of making a conveyor move faster. A system also needs appropriate accumulation, spacing, transfers, controls, and downstream capacity.

If one section of the warehouse can process 100 pallets per hour but another section can only handle 50, increasing the speed of the first conveyor won’t necessarily increase the facility’s actual output.

That’s why pallet conveyor design should be approached as a complete material flow problem.

Can a pallet conveyor help with staging and accumulation?

Yes. Pallet conveyors can be configured for applications where pallets need to wait, queue, or accumulate before proceeding to the next operational stage.

Pallet gravity conveyor, for example, can be used in staging areas and end-of-line accumulation applications.

Staging is often overlooked when businesses think about automation. Yet staging can have a major impact on how smoothly a facility operates.

A warehouse may need pallets to temporarily wait for a dock door, production process, shipping operation, picking activity, or downstream conveyor to become available. Without a structured staging strategy, these temporary queues can turn into congestion.

A pallet conveyor can provide a defined physical location for that accumulation and help make pallet flow more predictable.

The appropriate accumulation method depends on the load, available space, required throughput, and how pallets need to enter and leave the accumulation area.

How does a pallet conveyor fit into robotic fulfillment?

Pallet conveyor technology and robotic fulfillment can complement each other, although they address different parts of the material handling process.

Century identifies automated guided vehicles, or AGVs, and autonomous mobile robots, or AMRs, as robotic fulfillment technologies. AGVs can transport pallets, cartons, or non-conveyables along static routes and can be designed to interface with conveyor systems.

That interface is important.

A warehouse doesn’t necessarily have to choose between conveyors and mobile robots. In some applications, conveyors can provide predictable, high-volume transportation along fixed routes while robotic systems provide flexibility where changing routes or variable movement patterns are more valuable.

The resulting system can use each technology where it makes the most sense.

For facilities pursuing more advanced automation, pallet conveyors can therefore remain highly relevant even as robotics become a larger part of warehouse operations.

Is a pallet conveyor suitable for every pallet?

No. Pallet conveyor selection should be based on the actual pallets and loads being handled.

Century notes that different pallet conveyor solutions are available depending on the weight and type of pallet.

This is an important consideration because pallets aren’t necessarily uniform. A facility may handle different pallet materials, dimensions, weights, load configurations, or product types.

The conveyor must be compatible with those characteristics.

Businesses should also consider whether the pallet is loaded consistently or whether load distribution changes from one shipment to another. A pallet carrying a dense, concentrated load may behave differently from a pallet containing lightweight products distributed across its surface.

These details should be addressed during system design.

A conveyor that looks appropriate based only on a photograph or general description may not be appropriate once the actual operating conditions are considered.

What makes Century Conveyor Systems different from simply purchasing conveyor equipment?

Century positions itself as a full-service material handling systems integrator rather than simply an equipment supplier.

That distinction is significant for a pallet conveyor project.

A conveyor may be mechanically sound yet still fail to deliver the expected operational benefits if the layout, controls, interfaces, installation, or surrounding equipment are poorly coordinated.

Century’s services include concepts and design, controls engineering, control panel design and fabrication, mechanical engineering, mechanical installation, electrical installation, project management, project phasing, preventative maintenance, repair, and parts support.

The company also describes a process that extends from system design and validation through installation, startup support, and ongoing service.

For a warehouse investing in pallet conveyor automation, that means the conversation can encompass the entire material handling system rather than stopping at the conveyor itself.

What should a company consider before investing in a pallet conveyor?

A company should begin with the operational problem it wants to solve.

Important questions include:

  • How many pallets need to move during normal and peak periods?
  • What are the dimensions and weights of the pallets?
  • What types of pallets and loads will the system handle?
  • Where do pallets enter and leave the process?
  • Are pallets being transported, staged, accumulated, sorted, or all of the above?
  • How much manual transportation currently occurs?
  • Are lift trucks creating congestion or unnecessary travel?
  • What other automation already exists?
  • Will the facility’s volume increase in the future?
  • Does the conveyor need to integrate with robotic systems or warehouse controls?
  • What maintenance and service capabilities will be required after installation?

Answering these questions creates a much better starting point than asking only, “How much does a pallet conveyor cost?”

The right system is ultimately determined by the operational requirements.

Can a pallet conveyor be designed for future expansion?

Potentially, yes, provided future requirements are considered during the initial engineering process.

Warehouse automation is rarely static. Product volumes change, customer expectations evolve, facility layouts get modified, and companies often introduce new processes after the original system is installed.

Century emphasizes system solutions that can incorporate different conveyor technologies and automation options. Its robotic fulfillment offering also highlights scalability, noting that additional systems can be implemented later as needed.

Planning for expansion doesn’t necessarily mean installing unnecessary equipment on day one. It means understanding where growth is likely to occur and designing the system so future changes are practical.

For a pallet conveyor project, this might mean considering available space, conveyor routing, controls architecture, future throughput requirements, and potential interfaces with other equipment.

Early planning can help prevent an automation investment from becoming a limitation later.

How important is maintenance for a pallet conveyor?

Maintenance is essential for any material handling system that plays a critical role in daily operations.

A pallet conveyor can be exposed to significant mechanical demands because it is designed to handle heavy loads. Bearings, rollers, chains, drives, sensors, controls, and other components may all require inspection or service over the life of the system.

Century offers conveyor preventative maintenance, repair services, replacement parts, and equipment support. The company also describes its service department as having more than 40 years of conveyor experience.

Preventative maintenance is particularly valuable because the cost of an unexpected conveyor failure can extend beyond the repair itself. A failed conveyor may interrupt upstream and downstream processes, create labor inefficiencies, and delay shipments.

A maintenance strategy should therefore be considered part of the pallet conveyor investment rather than an afterthought.

Is a pallet conveyor a good choice for modern distribution centers?

For many distribution centers, pallet conveyor can be an important component of a broader material handling strategy.

Its value comes from more than simply moving a pallet. Properly designed pallet conveyor equipment can provide structured transportation, support accumulation and staging, connect operational areas, reduce repetitive manual movement, and interface with other automation.

Century Conveyor Systems’ approach is centered on engineering these technologies into complete warehouse and distribution solutions.

The key is selecting the right conveyor configuration for the actual application.

A pallet drag chain conveyor, pallet gravity conveyor, chain-driven live roller conveyor, and Poly-V conveyor each serve different purposes. The best solution depends on the characteristics of the load and the workflow surrounding it.

For companies considering automation, the most productive starting point is therefore not “Which pallet conveyor should we buy?” but “What should our pallet flow look like?”

Once that question is answered, the conveyor technology can be selected to support it.

Final FAQ: Why consider Century Conveyor Systems for a pallet conveyor project?

Century Conveyor Systems combines pallet conveyor capabilities with broader warehouse automation, engineering, installation, controls, robotics, service, and material handling expertise.

That can be valuable for companies whose pallet movement is only one piece of a larger operational challenge.

The company describes itself as a full-service integrator for warehouses, distribution centers, and fulfillment facilities, with capabilities spanning conveyor systems, robotic fulfillment, robotic palletizing, controls and software, storage systems, and service.

For a pallet conveyor project, this integrated approach can help businesses think beyond the conveyor itself and focus on the complete flow of material through the facility.

Ultimately, the best pallet conveyor is one that fits the load, the layout, the throughput requirements, the automation strategy, and the long-term goals of the operation. By evaluating those factors together, a warehouse can develop a pallet handling system designed not simply to move pallets, but to improve the way the entire facility moves goods.

Gravity Roller Conveyor FAQ 101: Understanding Century Conveyor Systems’ Solutions

gravity roller conveyor

A gravity roller conveyor can be a practical way to move cartons, packages, totes, and other products through a warehouse without relying on a motor to propel every item. For operations looking to improve material flow while keeping certain areas of a facility simple and efficient, gravity conveyor technology can serve an important role.

Century Conveyor Systems approaches conveyor equipment as part of a larger material handling strategy rather than as an isolated piece of machinery. Its gravity and live roller conveyor solutions can be incorporated into packing lines, divert areas, extendable applications, end-of-line operations, staging areas, and broader order fulfillment systems.

The following FAQ explains what a gravity roller conveyor is, where it can be useful, and why the way it is integrated into an overall warehouse system matters.

gravity roller conveyor

What is a gravity roller conveyor?

A gravity roller conveyor is a roller-based material handling system that moves products without using a motor to drive the rollers.

Instead of relying on powered transportation, products move along the conveyor through gravity, generally with the conveyor positioned to provide the appropriate flow, or through manual interaction from warehouse personnel. The rollers create a surface that allows cartons, packages, totes, and other suitable products to travel from one point to another.

The major distinction between a gravity roller conveyor and a powered live roller conveyor is therefore the source of movement. Live roller conveyors use powered rollers, while gravity conveyors do not require a motor to propel products.

This relatively straightforward operating principle makes gravity conveyors useful in areas where continuous powered transportation is unnecessary. Rather than installing powered equipment everywhere in a facility, warehouse operators can use gravity where it makes operational sense and reserve powered automation for areas where controlled transportation, higher throughput, or more complex product movement is required.

Why would a warehouse choose a gravity roller conveyor instead of a powered conveyor?

The biggest reason is that not every product movement task requires powered transportation.

A warehouse may have areas where products only need to travel a relatively straightforward path between workstations, packing areas, staging locations, or shipping operations. In those situations, a gravity roller conveyor can provide a practical method of moving products without adding a motorized conveyor section.

That distinction can also make gravity equipment particularly useful in operations where employees interact directly with the product. Century Conveyor Systems identifies gravity and live roller conveyors as solutions commonly used in packing lines, divert lines, extendable applications, and end-of-line operations. These are environments where product handling may involve a combination of conveyor movement and manual induction, packing, loading, or staging.

The value is therefore not simply that a gravity roller conveyor does not use a motor. Its value comes from matching the technology to the job.

A well-designed warehouse does not necessarily need the same conveyor technology throughout the entire building. One section may require powered movement, another may require accumulation, and another may benefit from gravity. Using the appropriate technology at each point can create a more balanced material handling system.

Where can Century Conveyor Systems’ gravity roller conveyor solutions be used?

Gravity roller conveyors can be particularly useful in sections of a facility where products need to move between operational steps without requiring fully powered transportation.

For example, Century identifies several applications where gravity and live roller conveyors can be used, including packing lines, divert lines, extendable conveyor applications, and end-of-line operations.

Packing areas are one example. Products can arrive at a packing workstation and move along a conveyor as employees complete their work. A gravity section can provide a straightforward way to move products through an area where manual interaction remains an important part of the process.

End-of-line operations are another potential application. Products that have completed processing may need to move into staging or shipping areas. Gravity conveyor equipment can provide a simple material flow path where the requirements do not justify powered transportation throughout the entire section.

Gravity conveyor technology can also be used alongside other conveyor types. This is important because a modern fulfillment facility may have multiple material handling requirements within a single workflow. Rather than treating every conveyor section identically, an integrator can determine which technology makes sense for each part of the operation.

How does a gravity roller conveyor fit into an order fulfillment system?

A gravity roller conveyor can function as one component of a much larger order fulfillment system.

Order fulfillment involves numerous stages, including receiving, storage, picking, transportation, packing, labeling, sortation, and shipping. Products may need to move between each of these processes, but the transportation requirements are not necessarily identical at every stage.

Century Conveyor Systems describes conveyors as the backbone of automated warehouse operations and emphasizes engineering the conveyor layout around the functions performed in a particular facility. That means a gravity roller conveyor does not have to compete with powered conveyor equipment. The two can work together.

For example, powered conveyors can provide transportation where products need consistent automated movement, while gravity sections can be incorporated into packing, staging, or end-of-line areas where manual interaction is expected.

This approach can help prevent a common material handling mistake: selecting equipment based solely on the individual conveyor rather than considering how it interacts with everything around it.

A gravity roller conveyor may be highly effective in one part of a facility and inappropriate in another. The objective is to build a system in which each section supports the overall flow of products.

What products can move on a gravity roller conveyor?

The appropriate product depends on the conveyor’s design and the characteristics of the items being handled.

Gravity roller conveyors are generally associated with products that can travel across a roller surface effectively, including cartons, packages, totes, and other packaged goods. The item’s dimensions, weight, shape, bottom surface, and handling requirements all influence whether gravity rollers are an appropriate choice.

This is why product information should be considered before selecting a conveyor.

A rigid, stable carton may move effectively across rollers, while an irregularly shaped or unusually flexible product may require a different conveying surface. Similarly, products that require very precise spacing or controlled movement may be better suited to powered or specialized conveyor technologies.

Century’s broader material handling capabilities include belted conveyors, modular belt conveyors, pallet conveyors, conveyor diverts, accumulation systems, and other technologies. Having multiple options is important because the right conveyor depends on the characteristics of the product as well as the process in which it will be used.

Is a gravity roller conveyor suitable for every warehouse?

No. A gravity roller conveyor is best viewed as one option within a larger material handling toolbox.

Gravity technology can be an excellent fit when products can move effectively through the conveyor section and when the operational process does not require constant powered propulsion. However, facilities with high-throughput transportation requirements, specialized product handling needs, complex accumulation requirements, or processes requiring highly controlled movement may need other technologies.

For example, a powered conveyor may be preferable when products need to move automatically across a facility regardless of elevation or when consistent powered transportation is required.

Similarly, belt conveyors can provide advantages for certain small, irregular, or lightweight packages because the belt creates a more continuous conveying surface. Accumulation conveyors can be appropriate when products need to queue while maintaining separation or controlling product contact.

The key question is therefore not whether a gravity roller conveyor is “better” than another conveyor. The better question is whether it is the correct technology for a particular section of the workflow.

What makes Century Conveyor Systems’ approach to gravity conveyors different?

One of the most important distinctions is Century Conveyor Systems’ systems-level approach.

Century describes itself as a full-service material handling automation integrator. Its work extends beyond supplying individual conveyor sections to include system design, engineering, validation, installation, startup support, and ongoing service.

That matters because a conveyor’s performance depends heavily on its surroundings.

The layout of a warehouse affects product flow. Workstations affect how employees interact with products. Sortation equipment determines where products go next. Storage systems influence where inventory originates. Controls and automation influence how the entire operation is coordinated.

A gravity roller conveyor that appears appropriate when considered by itself may not be the best choice if it creates a bottleneck somewhere else in the process.

Century’s approach is to consider the warehouse as an interconnected system. Gravity conveyor technology can therefore be evaluated alongside powered conveyors, sortation equipment, robotics, pallet handling, controls, storage systems, and other solutions.

For customers, this means the goal is not simply to install a gravity conveyor. The goal is to determine where gravity conveyor technology can contribute to a more efficient material handling operation.

Can a gravity roller conveyor be combined with other automation?

Yes. In fact, combining different technologies can be one of the most effective ways to design a warehouse material handling system.

A facility may use gravity conveyor sections in areas where products are manually packed or staged while using powered conveyors to transport products across longer distances. Diverts can direct cartons toward different destinations, while accumulation equipment can manage product spacing and flow. Robotics, controls, and other automation technologies can be incorporated where they provide additional value.

Century Conveyor Systems offers a broader portfolio that includes conveyor systems, robotic order fulfillment, conveyor diverts, zero- and minimum-pressure accumulation, pallet conveyors, controls, and other material handling technologies.

This makes it possible to view the gravity roller conveyor as one component of a larger architecture.

That flexibility can be especially valuable as warehouses grow. An operation may begin with relatively straightforward material movement and later require additional automation because order volume, SKU variety, labor requirements, or customer expectations change. Designing the original system with future requirements in mind can help avoid creating an inflexible material flow process.

What should a company consider before selecting a gravity roller conveyor?

The most important consideration is the entire material flow—not just the conveyor itself.

Before selecting a gravity roller conveyor, a company should consider what products will be moved, where they need to travel, how much product must move through the area, how employees will interact with the products, how much floor space is available, and what other conveyor or automation equipment will connect to the system.

It is also important to consider future requirements.

A conveyor system designed exclusively around today’s volume may become a constraint if order volume increases substantially. Likewise, a system that works well for one product mix may need modification if a business introduces new package sizes, heavier products, or additional fulfillment processes.

Century’s approach emphasizes designing and integrating systems around operational goals rather than simply installing standardized equipment. That makes the planning stage particularly important.

The best gravity roller conveyor installation is not necessarily the largest or most technologically advanced option. It is the one that performs the required task efficiently while fitting naturally into the larger material handling process.

Why consider Century Conveyor Systems for a gravity roller conveyor project?

A gravity roller conveyor can be a relatively simple piece of material handling equipment, but determining where and how it should be used can require a broader understanding of warehouse operations.

Century Conveyor Systems brings gravity conveyor technology into a larger automation and material handling strategy. The company works with shipping warehouses, distribution centers, and fulfillment facilities and provides engineering, system integration, installation, startup support, and service.

That systems-oriented approach can be valuable for companies that are not simply looking for an individual conveyor section but are trying to improve how products move throughout an entire facility.

The right solution may ultimately include gravity roller conveyor sections, powered conveyors, sortation, accumulation, robotics, pallet handling, controls, or other technologies. The important consideration is how those technologies work together to support throughput, reduce unnecessary manual handling, improve product flow, and accommodate future operational needs.

What is the main takeaway about Century Conveyor Systems’ gravity roller conveyor?

The main takeaway is that a gravity roller conveyor can be a highly practical component of a warehouse or fulfillment operation when it is applied to the right material flow challenge.

Its motor-free design makes it particularly relevant for applications where products can move through a conveyor section using gravity or manual interaction. Century Conveyor Systems identifies packing lines, divert lines, extendable applications, and end-of-line operations among the areas where gravity and live roller conveyors can be useful.

However, the real advantage comes from putting the technology into the right place.

Century approaches conveyor projects as complete material handling systems rather than isolated equipment purchases. By evaluating gravity conveyors alongside powered conveyors, sortation, accumulation, robotics, pallet handling, controls, and other technologies, a facility can develop a material flow strategy that is better aligned with its products, processes, throughput requirements, and long-term goals.

For a warehouse considering a gravity roller conveyor, the best starting point is therefore a simple question: Where can gravity improve product flow without adding unnecessary complexity?

Once that question is answered, the gravity roller conveyor can be evaluated as part of a larger system designed to make the entire operation more efficient.

Gravity Conveyor FAQ 101: Everything You Need to Know About Century Conveyor Systems’ Gravity Conveyor Solutions

gravity conveyor

When warehouses and distribution centers need to move cartons, packages, totes, or other products efficiently, a gravity conveyor can be a practical and cost-conscious component of a larger material handling system. Unlike powered conveyor equipment, a gravity conveyor does not rely on a motor to move products. Instead, gravity and the design of the conveyor allow products to travel along the conveyor path.

Century Conveyor Systems works with warehouses, distribution centers, shipping operations, and fulfillment facilities to engineer conveyor and material handling solutions around the specific needs of each operation. Its conveyor offerings include gravity conveyors as well as powered conveyors, sortation equipment, robotic fulfillment systems, controls, and other automation technologies.

Below are answers to some of the most common questions businesses may have when considering a gravity conveyor from Century Conveyor Systems.

gravity conveyor

What is a gravity conveyor?

A gravity conveyor is a type of roller conveyor that moves products without a powered motor driving the conveyor rollers. Instead, products travel along the conveyor through gravity, generally with the conveyor positioned at an appropriate incline, or through manual movement by an operator.

Century Conveyor Systems describes gravity conveyors as using cylindrical rollers to help propel cartons and products forward. Unlike live roller conveyors, which use a motor to power the rollers, gravity conveyors operate without a motor.

This difference is important because it makes a gravity conveyor fundamentally different from many automated conveyor systems. Rather than continuously driving products through a facility, gravity conveyors are particularly useful in applications where controlled, relatively slower product movement is appropriate.

For example, a gravity conveyor can be incorporated into packing lines, divert lines, extendable conveyor applications, and end-of-line operations. These environments often benefit from equipment that can interface naturally with employees who are manually placing, removing, inspecting, packing, or redirecting products.

The simplicity of a gravity conveyor also makes it useful as one component within a larger material handling strategy. A facility does not necessarily have to choose between gravity and automation throughout the entire operation. Instead, gravity sections can be integrated with powered conveyor, sortation, robotic, and other technologies where each solution makes the most operational sense.

Why would a warehouse choose a G conveyor instead of a powered conveyor?

The biggest reason to consider a gravity conveyor is that not every material movement task requires powered transportation.

A powered conveyor is valuable when products need to be moved automatically over a defined path, particularly when consistent throughput, controlled movement, accumulation, or integration with automated controls is required. A gravity conveyor, on the other hand, can be appropriate when slower movement and direct interaction with workers are more important.

This makes gravity conveyor equipment particularly relevant to packing and end-of-line areas. Employees can interact with products as they move through the line rather than relying entirely on automated equipment to perform every movement.

A gravity conveyor can also complement a facility’s existing automation. For example, a warehouse might use powered conveyor equipment to transport cartons through the primary processing areas and then transition to gravity sections near a packing or shipping workstation. The gravity section can provide a convenient area for workers to receive, handle, inspect, or redirect products.

The important consideration is not whether gravity conveyor technology is universally better than powered conveyor technology. It is whether gravity is appropriate for a particular section of the workflow.

Century Conveyor Systems approaches conveyor projects as engineered systems rather than simply selecting one conveyor type for an entire facility. Its broader conveyor capabilities include belt and roller conveyors, pallet handling conveyors, sortation systems, robotic fulfillment, controls, and other material handling solutions. That allows gravity conveyor sections to be considered as part of the overall warehouse process.

Where are G conveyors commonly used?

Gravity conveyors are particularly useful in applications where products need to move at a controlled pace and where employees need to interact with those products.

Century identifies several applications where gravity conveyors can be useful, including packing lines, divert lines, extendable conveyors, and end-of-line operations.

Packing lines are a natural application because workers frequently need to receive cartons or products, perform a task, and then send the product onward. A gravity conveyor can provide a straightforward transportation surface between workstations without requiring a motorized drive for every section.

End-of-line operations are another important use. Products may need to be accumulated, staged, inspected, packed, or prepared for shipping after passing through other areas of the warehouse. A gravity conveyor can help connect these activities while maintaining a relatively simple material flow.

Gravity conveyor sections can also be used in divert applications where products need to be redirected to another path. Depending on the system design, additional conveyor components can be used to help route cartons toward their intended destinations.

Extendable conveyor applications are another consideration. Gravity-powered extendable equipment can provide flexibility when products need to be moved into or out of trailers or other temporary loading areas. Because the conveyor can be extended and contracted, it can adapt to changing loading and unloading requirements.

The correct application ultimately depends on the products being conveyed, their dimensions and weight, the desired flow rate, the available space, and how employees interact with the system.

Can a G conveyor be part of an automated warehouse?

Yes. A gravity conveyor does not have to mean that an entire material handling operation is manual.

Modern warehouses frequently combine different conveyor and automation technologies. The goal is to select the right technology for each stage of the process.

For example, a facility could use powered conveyors for high-throughput transportation, automated sortation for directing cartons, robotic systems for moving goods between areas, and gravity conveyor sections at packing or end-of-line workstations.

This approach can be especially useful when some processes benefit from automation while others require human judgment or direct product handling.

Century Conveyor Systems offers a broader range of automation capabilities alongside gravity and other conveyor types. Its solutions include robotic fulfillment using automated guided vehicles (AGVs) and autonomous mobile robots (AMRs), as well as controls and software capabilities involving programmable logic controllers, warehouse management systems, and warehouse control systems.

That broader capability matters when designing a material handling system because the best solution may involve several technologies working together.

Rather than asking whether a gravity conveyor is “automated enough,” warehouse operators should ask what function a particular section of the material handling system needs to perform. If a section primarily requires straightforward product movement and employee interaction, gravity may be appropriate. If it requires high-speed transportation, automatic accumulation, complex routing, or system-controlled movement, powered or automated equipment may be more suitable.

What products can move on a G conveyor?

Gravity conveyors can be used for a variety of cartons and products, but the appropriate conveyor configuration depends heavily on the physical characteristics of the items.

Product weight, dimensions, bottom surface, shape, packaging, and overall stability all affect how a product will behave on a gravity conveyor. A package that moves smoothly along rollers may behave differently from a small, lightweight, irregularly shaped, or flexible package.

That is one reason conveyor selection should be based on the actual application rather than simply choosing equipment based on a general product category.

Century notes that different conveyor types are designed for different materials and goods. Its broader conveyor portfolio includes roller conveyors, belt conveyors, modular belt conveyors, pallet conveyors, spiral conveyors, divert equipment, accumulation systems, and other specialized solutions.

For applications involving small polybags, irregular carton sizes, or products requiring additional stability, for example, a belted conveyor may provide advantages that a traditional gravity conveyor cannot. Similarly, palletized or unusually heavy loads may require a conveyor configuration specifically designed for pallet handling.

The right question is therefore not simply, “Can a gravity conveyor move my product?” It is, “Can a gravity conveyor move my product safely, consistently, and efficiently within my particular process?”

A conveyor systems integrator can evaluate those factors as part of the overall system design.

How does Century Conveyor Systems approach gravity conveyor projects?

Century Conveyor Systems positions itself as a full-service material handling automation integrator. Rather than focusing only on supplying individual conveyor components, the company provides services spanning system design, engineering, installation, startup support, and ongoing service.

That approach can be particularly valuable when gravity conveyor equipment is only one part of a larger warehouse project.

A material handling system needs to work as a connected process. Conveyor layout, product flow, employee workstations, automation, controls, sortation, storage, and shipping operations can all influence one another. A gravity conveyor that works well in isolation may not be the best solution if it creates a bottleneck elsewhere in the operation.

Century’s engineering approach considers the warehouse as a complete system. The company states that its engineers design, validate, and implement turnkey material handling systems for shipping warehouses, distribution centers, and fulfillment facilities.

The company also provides conveyor maintenance, repair, and parts services. Its service capabilities are relevant to facilities that want ongoing support after a conveyor system has been installed, particularly because conveyor performance can affect the productivity of an entire operation.

This full-system perspective is one of the most important considerations when evaluating a gravity conveyor solution. The objective should not simply be to install a conveyor. The objective should be to create a material flow system that supports the facility’s operational goals.

Is a gravity conveyor right for my facility?

A gravity conveyor can be a strong choice when an application calls for straightforward product movement, slower controlled flow, manual interaction, or an economical conveyor section that does not require motorized transportation.

It may be particularly worth considering for packing areas, end-of-line operations, divert lines, staging areas, and certain extendable conveyor applications.

However, gravity is not automatically the right answer for every conveyor application. High-throughput transportation, precise product control, complex accumulation, steep inclines or declines, specialized product handling, and highly automated processes may require other conveyor technologies.

The best solution depends on the entire workflow.

Century Conveyor Systems can evaluate the role a gravity conveyor should play within a larger material handling system and determine where other technologies may provide a better fit. Its broader capabilities include powered conveyor systems, sortation, robotic fulfillment, pallet handling, controls and software, storage systems, and conveyor service.

For warehouse operators, this means the decision does not have to be framed as a choice between a gravity conveyor and a fully automated system. A well-engineered facility can use gravity where it makes sense and automation where automation delivers the greatest operational benefit.

What should I consider before choosing a gravity conveyor?

Before selecting a gravity conveyor, consider the products being moved, the desired throughput, conveyor length, available floor space, elevation, loading and unloading points, employee interaction, and how the conveyor will connect with other equipment.

It is also important to consider what the operation may look like in the future. A conveyor system designed only for today’s volume may become a constraint as order volume, product variety, or automation requirements increase.

Century Conveyor Systems emphasizes designing solutions around warehouse output, efficiency, and the reduction of manual interactions where automation can provide value. Its conveyor systems can also incorporate additional solutions as operational requirements evolve.

A gravity conveyor may therefore be most valuable when it is treated as part of a larger system design rather than as a standalone piece of equipment.

For companies evaluating a new warehouse, distribution center, fulfillment operation, or conveyor upgrade, the starting point should be the material flow itself: What needs to move, where does it need to go, how quickly does it need to get there, and where do people or automated systems need to interact with it?

Once those questions are answered, a gravity conveyor can be evaluated alongside powered conveyors, sortation, robotics, accumulation, and other material handling technologies to determine the most appropriate configuration.

Final Thoughts on Gravity Conveyor Solutions

A gravity conveyor offers a straightforward way to move products without relying on motorized conveyor drives. Its ability to work well with manual induction and slower-speed applications makes it especially useful in areas such as packing, diverting, extending, staging, and end-of-line operations.

The greatest value, however, comes from placing gravity conveyor equipment in the right part of the overall material handling process.

Century Conveyor Systems provides gravity and live roller conveyor solutions alongside a much broader range of conveyor, automation, robotics, controls, and service capabilities. That allows businesses to consider gravity conveyor technology as one component of a complete warehouse strategy.

For facilities looking to improve material flow, the right question is not simply whether they need a gravity conveyor. It is where gravity conveyor technology can provide the most practical, reliable, and efficient movement within the operation—and how it can work alongside the rest of the facility’s material handling system.

Roller Conveyor FAQ 101: Understanding Century Conveyor Systems’ Roller Conveyor Solutions

roller conveyor

When warehouses, distribution centers, and fulfillment operations need to move cartons, packages, pallets, or other products efficiently, a roller conveyor can provide a practical foundation for material handling automation. Century Conveyor Systems designs and integrates conveyor solutions around the specific needs of a facility, combining roller conveyor technology with other equipment, controls, and automation where appropriate.

Below are some of the most important questions to ask when evaluating a roller conveyor for an order fulfillment or distribution operation.

roller conveyor

What is a roller conveyor?

A roller conveyor is a material handling system that uses cylindrical rollers to move products along a defined path. Depending on the application, the rollers can be powered or unpowered.

Century Conveyor Systems describes two major roller-based approaches for order fulfillment: live roller conveyors and gravity conveyors. Live roller sections use a motor to power the rollers, while gravity conveyors rely on gravity rather than a motor to move products.

This distinction is important because the right conveyor depends on what is being moved, how quickly it needs to move, how much control operators need over the product, and where the conveyor sits within the overall fulfillment process.

Rather than treating a roller conveyor as a standalone piece of equipment, Century approaches conveyor systems as part of a larger warehouse automation strategy. A conveyor line can incorporate different sections and technologies based on the function each area needs to perform.

Why would a warehouse choose a roller conveyor?

One of the biggest advantages of a roller conveyor is its versatility. Roller-based equipment can be used to transport products through different stages of a warehouse or fulfillment operation without requiring employees to manually carry products from one workstation to another.

Century notes that warehouse conveyor systems serve as the backbone of automated operations by continuously moving cartons or pallets through processing, sortation, and distribution. A properly engineered system can therefore reduce unnecessary manual transportation while helping an operation maintain a consistent flow of material.

Roller conveyors can be especially useful in applications where products need to travel between packing, diverting, accumulation, or end-of-line areas. They can also interface effectively with manual workstations, making them useful in facilities that combine automated transportation with human-operated processes.

The important consideration is not simply whether a facility needs a conveyor. It is how the conveyor should interact with the rest of the operation.

What is the difference between a live roller conveyor and a gravity roller conveyor?

The primary difference is how the rollers move the product.

live roller conveyor uses powered rollers. A motor provides the force necessary to move cartons or other products along the conveyor. This makes live roller systems appropriate when an operation needs controlled, powered transportation.

gravity roller conveyor, on the other hand, does not use a motor to propel products. Instead, products move through the conveyor using gravity, generally along an appropriately designed incline or through manual pushing.

These two approaches can serve different purposes within the same facility. A powered roller section may be useful where products must be transported automatically from one process to another, while a gravity section can be appropriate for staging or manual handling.

Century specifically identifies live roller and gravity conveyors as solutions commonly used in packing lines, divert lines, extendable applications, and end-of-line operations. Their relatively slower operating characteristics and ability to interface with manual induction make them particularly useful in these environments.

Where are Century’s roller conveyors commonly used?

Roller conveyors can be integrated into several points of an order fulfillment operation.

Century identifies packing lines, divert lines, extendable conveyors, and end-of-line operations as common applications for live roller and gravity conveyor technology.

A packing line, for example, may require a dependable way to move cartons between manual packing activities and subsequent processes. A divert line may need to move products toward different destinations. At the end of the operation, conveyors can help organize products as they approach shipping or loading.

This flexibility is one reason conveyor design should be based on the workflow of the entire facility rather than on a single equipment specification.

Century’s order fulfillment approach focuses on optimizing each touchpoint in the operation, with an emphasis on increasing output, reducing errors and product damage, and processing items with fewer manual interactions. A roller conveyor can therefore be one component of a broader system engineered around those objectives.

Can a roller conveyor be part of an automated order fulfillment system?

Yes. A roller conveyor does not have to operate independently.

In a modern fulfillment facility, conveyors can work alongside sortation equipment, controls, warehouse software, robotic systems, and other material handling technologies. Century provides conveyor and order fulfillment systems designed to connect these different elements into a coordinated operation.

For example, a facility might use roller conveyor sections to transport cartons from a manual packing area toward a divert or sortation process. Other conveyor technologies could then be used where different product characteristics or operational requirements call for them.

Century also offers programmable logic controls, warehouse management system and warehouse control system capabilities, as well as robotic fulfillment solutions. This means a roller conveyor can be considered as part of the facility’s automation architecture rather than simply as a transportation device.

That distinction becomes increasingly important as fulfillment volumes grow. The conveyor itself moves the product, but controls and system integration help determine when, where, and how that product should move.

How does Century determine which roller conveyor solution a facility needs?

The appropriate roller conveyor configuration depends on the products being handled and the role the conveyor needs to play.

Important considerations can include product dimensions, product weight, packaging type, required throughput, accumulation requirements, manual interaction, available floor space, and the relationship between the conveyor and other equipment.

Century emphasizes engineered layouts in which different conveyor sections are selected according to function. In other words, a warehouse may not need one conveyor type throughout the entire facility. One area may benefit from live roller technology, while another may require belted conveying, modular belting, pallet conveying, divert equipment, or a different solution altogether.

This approach helps prevent the common mistake of selecting equipment first and attempting to adapt the warehouse process around it.

Instead, the process can be evaluated first, followed by the engineering and integration necessary to support it.

Is a roller conveyor suitable for fragile products?

It can be, but the specific conveyor configuration matters.

Century offers several conveyor approaches for different product-handling requirements. For applications where products need additional separation to prevent contact and potential damage, the company describes zero-pressure and minimum-pressure accumulation systems.

Zero-pressure accumulation is designed so products do not touch each other, while minimum-pressure accumulation allows products to slow down and make light contact.

This illustrates an important point about roller conveyor selection: simply moving products from one location to another is not always enough. In a fulfillment environment, the system may also need to control spacing, accumulation, acceleration, and product interaction.

For fragile or damage-sensitive goods, those characteristics can be just as important as basic transportation.

How does a roller conveyor compare with a belt conveyor?

Neither technology is universally better. The better choice depends on the application.

Roller conveyors can be particularly useful when handling cartons and products in packing, divert, end-of-line, and similar applications. Belted conveyors, meanwhile, can provide a more stable conveying surface for certain products.

Century points out that belt-over conveyors can offer advantages for small polybags, parcels, and irregular carton sizes because the belt provides greater conveyance stability. Belt conveyors can also be advantageous for inclines, declines, and gapping applications.

That means a facility may benefit from using both technologies.

A well-designed material handling system does not necessarily try to standardize every conveyor section. Instead, it assigns the appropriate technology to each task. Roller conveyor technology may handle one portion of the product journey, while belted or modular belt conveyor technology handles another.

Can roller conveyors handle pallets?

Yes. Century offers multiple pallet conveyor solutions, including pallet gravity, chain-driven live roller, and Poly-V conveyor sections.

Pallet handling has different requirements from carton handling because pallets can be considerably heavier and may require greater stability and durability. Century identifies chain-driven live roller conveyors as an option for high-output pallet operations, where multiple pallets need to be moved using a drag chain to operate the rollers.

Poly-V powered live roller conveyors are also described as solutions for stable, slow-moving bulk items, including drums, lighter pallets, and oversized bulk loads.

Consequently, the phrase “roller conveyor” can encompass substantially different equipment depending on the load being transported. A conveyor designed for lightweight cartons should not automatically be assumed to be appropriate for heavy pallet handling.

Can roller conveyors improve warehouse productivity?

A properly engineered conveyor system can help improve productivity by reducing unnecessary manual transportation and establishing a consistent flow of goods.

Century states that its order fulfillment solutions are designed to increase output, reduce errors that can lead to returns or item breakage, and process products faster with fewer manual interactions.

The productivity benefit comes from more than simply increasing conveyor speed. A high-performing system must coordinate movement between different processes. If products move quickly through one area but accumulate at the next workstation, for example, the overall operation may not become more productive.

That is why conveyor layout, accumulation, diverting, controls, workstation design, and downstream processes all matter.

The goal is to create a balanced material flow rather than simply install the fastest possible conveyor.

How long can a roller conveyor system last?

Longevity depends on equipment selection, operating conditions, maintenance, usage, and the quality of the overall installation.

Century states that a well-maintained warehouse conveyor system can last more than 20 years. Preventative maintenance is therefore an important part of protecting the investment in conveyor equipment.

Century also provides conveyor repair, replacement parts, and preventative maintenance services. Its service department supports conveyor systems and can provide replacement conveyor parts and equipment.

For a facility that depends on conveyors every day, maintenance should be viewed as part of the system’s lifecycle rather than an afterthought. Regular attention can help identify wear before it develops into a larger operational problem.

What makes Century Conveyor Systems different when selecting a roller conveyor?

Century’s role extends beyond supplying individual conveyor equipment. The company positions itself as a full-service material handling systems integrator, handling activities ranging from system design and validation through installation, startup support, and ongoing parts and service.

That integrated approach can be particularly valuable when a roller conveyor is only one component of a much larger automation project.

A warehouse may need conveyors, sortation, controls, robotics, pallet handling, storage systems, or other technologies to work together. Designing those components as an interconnected system can help ensure that one piece does not become a bottleneck for another.

Century’s capabilities include concepts and design, mechanical engineering, controls engineering, mechanical and electrical installation, project management, conveyor preventative maintenance, repair, and parts.

For organizations planning a new fulfillment operation or modernizing an existing facility, this broader expertise can simplify the process of moving from an initial conveyor concept to a functioning material handling system.

Is a roller conveyor a good investment for a growing fulfillment operation?

It can be, particularly when the system is designed with future requirements in mind.

Warehouse automation does not necessarily have to be installed as one enormous project. A facility can evaluate its current bottlenecks, identify where automation can provide the greatest return, and develop a system that supports future growth.

Century describes conveyor systems as durable solutions that can accommodate additional automation and notes that different conveyor technologies can be combined according to operational needs.

This scalability matters because fulfillment requirements can change. Order volume can increase, product dimensions can change, new shipping requirements can emerge, and labor availability can fluctuate.

A roller conveyor system designed with those possibilities in mind can provide a foundation for future modifications instead of becoming a limitation.

What should a company consider before contacting Century about a roller conveyor?

The most useful starting point is a clear understanding of the operation the conveyor needs to support.

Companies should consider what products need to move, where those products currently create bottlenecks, how much material must be transported, where employees interact with the process, and what the desired future throughput looks like.

It is also helpful to identify whether the project involves cartons, polybags, totes, pallets, drums, or oversized loads, since product characteristics influence conveyor selection.

From there, an automation integrator can evaluate the workflow and determine whether roller conveyor technology is appropriate—and where other conveyor or automation technologies should be incorporated.

For Century Conveyor Systems, the objective is not simply to install a roller conveyor. The larger goal is to engineer an efficient material handling system that supports the facility’s fulfillment requirements from receiving an order through processing, packing, sorting, and shipping.

What is the main takeaway about Century Conveyor Systems’ roller conveyor solutions?

The biggest takeaway is that a roller conveyor should be evaluated as part of an entire material handling strategy, not as an isolated piece of equipment.

Century Conveyor Systems uses live roller and gravity conveyor technology for applications including packing, diverting, extendable conveyor operations, and end-of-line processes. At the same time, its broader fulfillment capabilities allow roller conveyors to be combined with belted conveyors, modular belts, pallet conveyors, sortation equipment, controls, robotics, and other technologies.

That systems-level approach can help warehouses address the challenges that matter most: moving products efficiently, reducing unnecessary manual handling, controlling product flow, supporting throughput, minimizing errors and damage, and preparing the operation for future growth.

For companies evaluating a roller conveyor project, the right question is therefore not simply, “Which conveyor should we buy?” A better question is, “What material handling system will allow our entire operation to perform better?”

That is where an experienced conveyor systems integrator can add value—by connecting equipment selection to the actual workflow, performance goals, and long-term requirements of the facility.

The Audit Nobody Scheduled: What a 30-Year-Old Conveyor System Audit Taught Us About Deferred Maintenance

A lot of warehouse conveyor systems share the same biography. Installed when the business was booming. Expanded once, maybe twice. Then the maintenance budget got trimmed, the tech who knew the system best retired, and the equipment kept running — because it had to.

The problem isn’t that aging systems fail. It’s that nobody knows exactly how close they are to failing until something forces the question.

For one of our customers, a mid-size apparel manufacturer, that something was a facility-wide power outage. This is the story of what a formal conveyor system audit found, what a controls takeover is fixing, and how to know if your operation is quietly carrying the same risk.

conveyor system audit

The Setup: 30 Years of Equipment, Zero Audits

The customer’s conveyor system was installed in the early 1990s. The last significant expansion wrapped in 2006. In the two decades since, preventive maintenance was gradually scaled back until a single on-site technician was managing the entire system — largely on instinct, memory, and routine.

That’s not unusual. In our experience, it’s closer to the norm than the exception for legacy material handling systems. Three patterns show up over and over:

Legacy equipment with no documented baseline. Original manufacturers change ownership. Panel components go obsolete. Replacement parts get harder to source — quietly, and then suddenly. When the veteran tech retires, the institutional knowledge walks out the door with him.

Reactive maintenance disguised as a maintenance plan. When it breaks, you fix it. When it doesn’t, you move on. This works until it doesn’t — and the moment it doesn’t is almost always during the worst possible week of the year.

No visibility when something goes wrong. A blocked photo eye, a failing sensor, an intermittent fault. Without modern controls, diagnosing any of these means waiting for a technician to drive out, assess, and report back. That’s a lot of downtime for a solvable problem.

Then the power went out. The system — aging, under-maintained, running on 1990s-era panel infrastructure — didn’t handle the disruption gracefully. What should have been a routine recovery exposed how fragile the operation had become. Our team made multiple site visits and brought in our service group for a formal system audit: the first comprehensive assessment the facility had ever had.

What a Conveyor System Audit Actually Covers

A conveyor system audit is a full-facility assessment of your material handling infrastructure. Not what it was spec’d to do in 1998 — what it’s actually doing now, and what it needs to keep doing it. Ours covers three core deliverables.

Equipment status review

A complete accounting of what’s in the facility: what condition each piece is in, how close it is to end of life, and where the single points of failure are hiding. For most legacy operations, this is the first time anyone has written it all down.

Repair vs. upgrade assessment

Not everything needs to be replaced — but some things do. The audit produces a clear breakdown of what falls into each bucket, prioritized by risk and operational impact. That distinction matters, because it’s the difference between a targeted capital project and a blank-check rebuild.

A documented starting point

For operations that have never had a formal audit, this alone is transformative. You now have a baseline: something to maintain, something to measure against, and something to hand to the next person in the role instead of hoping the knowledge transfers by osmosis.

[INTERNAL LINK: /services “Century Conveyor service and support”]

Controls Modernization: Replacing the Brains, Not the Building

For this customer, the audit was step one. Step two is a controls takeover — and this is where the real transformation happens.

The legacy panels in the facility are running on antiquated internal components: the guts of the system’s brains. We’re replacing that infrastructure with modern LaFayette controls — serviceable, documented, and built for remote access.

Here’s the part that surprises people: the conveyor structure itself usually doesn’t need to go. Rollers, frames, and belts are mechanical and fixable. The intelligence driving them is what goes obsolete. A controls retrofit — new PLCs, new panel internals, modern networking — modernizes the system for a fraction of the cost of a rip-and-replace.

[INTERNAL LINK: /conveyor-systems “warehouse conveyor systems”]

Remote Diagnostics: What Changes When Someone Can Actually See Your System

Once modern controls are in place, our technicians can connect to the system remotely via VPN from our Danville facility. The entire conveyor infrastructure — real-time status, fault conditions, operational data — becomes visible on a screen without anyone stepping on-site.

Take a blocked photo eye. The old way: call for service, schedule a truck, wait for a tech to drive out, assess, and drive back. The new way: a technician opens a laptop, connects through the VPN, pulls up the system, and tells you exactly what broke and how to fix it — over the phone or a Teams call, often in the same conversation the fault is reported.

For an operation that previously had one person managing a 30-year-old system on memory and routine, that’s a fundamental change in what “support” means.

Four Outcomes That Actually Stick

No more guessing. You know exactly what your system is, what shape it’s in, and where the risk lives. The first audit is the hardest one; every audit after that is maintenance.

Faster response times. Remote VPN access means a technician can be looking at your system in minutes, not days.

Modern serviceability. Current-era components, documented configurations, and a support team that can actually see what you’re running.

Capital planning you can defend. Replace what needs replacing now, plan the rest over time. The audit gives you a prioritized roadmap that makes the case to leadership — before the next outage makes it for you.

Is Your System Overdue?

If any of these sound familiar, an audit is worth a conversation:

  • Your system is 15+ years old and has never had a formal assessment
  • Maintenance knowledge lives in one or two people’s heads
  • Replacement parts are getting harder to source
  • Faults require an on-site visit just to diagnose
  • Your maintenance plan is “fix it when it breaks”

You don’t need a power outage to find out what your system is hiding.

FAQ

What is a conveyor system audit?

A conveyor system audit is a comprehensive on-site assessment of a facility’s conveyor and material handling equipment. It documents the condition of every component, identifies end-of-life equipment and single points of failure, and produces a prioritized repair-vs-upgrade roadmap.

How do I know if my conveyor system needs a controls upgrade?

Common signs include obsolete PLCs or panel components that are no longer manufactured, difficulty sourcing replacement parts, faults that can’t be diagnosed remotely, and reliance on one or two people’s institutional knowledge to keep the system running.

Do I have to replace my whole conveyor system to modernize it?

Usually not. The mechanical structure — frames, rollers, belts — often has decades of life left. A controls retrofit replaces the aging panel internals and PLCs with modern, serviceable components, typically at a fraction of the cost of full system replacement.

What is remote conveyor diagnostics?

With modern controls in place, technicians connect to your conveyor system through a secure VPN and view real-time status and fault data from off-site. Many issues are diagnosed — and resolved — in a single phone or Teams call instead of an on-site service visit.

How long does a system audit take?

It depends on facility size and system complexity, but most audits involve one or more site visits followed by a documented findings report. Contact us for a scope and timeline for your operation.

Start With a System Audit

If you’re running a legacy conveyor system and haven’t had a formal assessment in years — or ever — we can help you understand exactly what you have, what it needs, and what it will take to modernize it for the next decade.

Schedule a System Audit →

Rick Maldonado, New Business Development Manager (908) 205-0625 | rmaldonado@centuryconveyor.com

The Aftermarket Is Growing. Is Your Warehouse Keeping Up?

The U.S. auto-care industry is projected to grow 5.4% in 2026, with the light-vehicle aftermarket close behind at 5.2%. Those are healthy numbers — the kind that show up in board decks and press releases as unambiguously good news.

But growth in the aftermarket doesn’t arrive as a clean, evenly distributed lift. It arrives as more SKUs, more order lines, tighter delivery promises, and more returns flowing back through the same building you were already running at capacity. The distribution operations supplying this market are working harder than ever, and not all of their warehouse systems are keeping pace.

If your parts DC was designed for the order profile you had five years ago, growth is not going to feel like a win. It’s going to feel like overtime.

Parts Warehouses Are Not Generic Warehouses

There’s a tendency in material handling to treat all distribution centers as variations on a theme: receive, store, pick, ship. In practice, an automotive aftermarket facility has a distinct operational profile that generic warehouse design handles badly.

Consider what a regional parts DC is actually managing:

Extreme SKU density. A regional parts distribution center commonly carries 50,000 or more active SKUs. Filters, sensors, brake components, gaskets, electrical parts, body panels — items that vary wildly in size, weight, velocity, and value, all needing to coexist in one pick strategy.

Small-carton and tote formats. Aftermarket order lines skew small. A typical outbound order is a handful of pieces destined for a jobber, a dealership, or an installer bay — not a pallet. That changes everything about how the pick face should be built and how product should move between zones.

Multiple picking zones with wildly different velocities. The top 5% of SKUs may account for half your order lines. The bottom 40% may turn twice a year. Running both through the same pick methodology means either overbuilding for slow movers or starving your fast movers of the density they need.

Time-sensitive outbound alongside slow-moving warranty parts. The same building that has to hit a 4:00 PM cutoff for next-day delivery also has to process warranty parts and cores moving on a completely different clock.

Legacy systems inherited through M&A. This one is increasingly common. Private-equity-backed rollups in the aftermarket space have consolidated a lot of regional distributors, and each acquisition brings a building full of equipment installed by a different integrator, at a different time, running different controls. The result is a network where no two sites operate the same way and nobody has a consolidated view of throughput.

The pressure to run these operations more efficiently is real — and it’s growing right alongside the market.

Four Systems That Determine Whether Your DC Scales

When Century and the LaFayette Engineering family of companies evaluate a parts distribution operation, four areas consistently separate facilities that absorb growth from facilities that buckle under it.

1. Pick Modules Designed for Small-Carton and Tote Movement

The pick module is where an aftermarket DC either earns or loses its productivity. High-density zone picking — carton-flow racks, live storage, and integrated conveyor takeaway — is purpose-built for exactly the SKU density and small-piece order profile that defines this vertical.

The design questions that matter: How many facings can you present per operator per hour without excessive travel? Is replenishment happening from behind the pick face so it doesn’t interrupt picking? Are your zones balanced so no single operator becomes the bottleneck for every order? Can you re-slot seasonally without rebuilding the module?

A well-designed multi-level pick module concentrates thousands of facings into a compact footprint with conveyor doing the horizontal travel instead of people. That’s the single biggest labor lever in most parts DCs.

2. Shipping Sortation and Print-and-Apply for High-Velocity Outbound

Outbound is where growth pressure shows up first and most visibly. When volume climbs, manual sortation to shipping lanes becomes the constraint — and the failure mode isn’t just slowness, it’s mis-sorts that turn into service failures and returns.

Automated shipping sortation paired with inline scan tunnels and print-and-apply labeling keeps outbound moving accurately at shift-peak volumes. Scan tunnels capture dimensional and identification data without an operator handling the carton. Print-and-apply removes the label station as a discrete step. Together they let you push more cartons through the same shipping dock footprint with fewer touches and better carrier compliance.

If your operation currently absorbs peak by adding a second shift or temp labor at the shipping end, that’s a sortation problem wearing a labor costume.

3. Returns and Warranty Processing Built Into the Flow

Returns are not an edge case in the automotive aftermarket. They’re structural. Warranty claims, core returns, and incorrect-part returns are a permanent, significant inbound stream — and in a lot of facilities they’re handled in whatever floor space happened to be available when the volume got noticeable.

That improvisation has a cost. When returns processing shares dock doors, staging space, or conveyor with outbound, inbound exceptions stall outbound throughput. A properly designed returns lane — with its own receiving point, inspection stations, and disposition paths back to stock, to scrap, or to the supplier — keeps that interference from happening.

Designing returns into the flow from the start is dramatically cheaper than retrofitting it after the fact.

4. WCS Controls Upgrades for Legacy and Acquired Systems

This is the quiet one, and often the highest-leverage.

When an operator acquires facilities, they inherit equipment from multiple original integrators, installed across a span of years, running whatever controls platform was current at the time. Site A has one vendor’s PLC logic, Site B has another’s, and neither talks to the WMS the same way. Corporate has no consistent throughput reporting, and troubleshooting requires institutional knowledge that lives in one maintenance tech’s head.

A Warehouse Control System upgrade brings visibility and consistency across a consolidated footprint. LaFayette WCS is designed to sit on top of existing mechanical assets — meaning you can standardize controls, reporting, and diagnostics without ripping out serviceable conveyor and sortation.

The financial argument is straightforward: a controls upgrade typically costs a fraction of a mechanical replacement and often unlocks meaningful throughput from equipment you already own. Before you budget for new steel, it’s worth knowing what your current system can do under better control.

Signs Your Warehouse Is Falling Behind the Market

Some practical diagnostics. If several of these are true, your systems are constraining your growth rather than supporting it:

  • Peak season requires a second shift or significant temp labor to hit the same cutoff you used to hit on straight time
  • Your pick module was designed before your SKU count grew 30%+ and you’ve been absorbing new items into whatever space existed
  • Returns and warranty processing happen in space that was never designed for it
  • You’ve acquired facilities and can’t produce a consolidated throughput report across sites
  • Mis-ships and carrier compliance chargebacks are trending up
  • Your maintenance team is sourcing parts for equipment the original integrator no longer supports
  • Nobody can confidently answer “what’s our actual maximum daily order-line capacity in this building?”

That last one is telling. If you don’t know your ceiling, you’ll find it the hard way — usually during your busiest week of the year.

What Century and LaFayette Bring to a Parts DC

Whether you’re expanding an existing operation, consolidating sites after an acquisition, or modernizing a legacy system, the Century and LaFayette Engineering family of companies covers the full spectrum of what a parts distribution center needs:

  • Pick modules and carton-flow systems
  • Shipping sortation
  • Scan tunnels and dimensioning
  • Print-and-apply label systems
  • WCS and HMI controls upgrades
  • Returns and warranty lane design
  • Preventive maintenance programs
  • System audits for acquired facilities

That last item deserves emphasis. If you’ve recently acquired a facility and inherited a system you didn’t specify, a system audit gives you an objective read on what you have, what it’s capable of, and where the practical upgrade path runs — before you commit capital.

From Pick Module to Final Mile

The aftermarket’s growth is a genuine opportunity. Capturing it depends on whether your distribution operation can convert additional demand into shipped orders without proportionally adding cost, labor, and error.

That’s a design question, and it’s answerable. Whether you’re expanding, consolidating, or running a legacy system that’s starting to show its age, the Century and LaFayette family of companies can help you design a smarter, faster, and more serviceable parts operation.

Ready to talk through your parts distribution challenge? Start the conversation — no pitch, just an honest look at what your operation needs and what it takes to build it right.


Growth figures: Auto Care Association, 2026 projections.

Robots for Warehouse 101: FAQ About Century Conveyor Systems’ Robotic Fulfillment Solutions

robots for warehouse

Robots for warehouse is no longer limited to traditional conveyor equipment. As fulfillment operations become more demanding, businesses are looking for flexible ways to move cartons, totes, pallets, and other products while improving throughput and reducing unnecessary manual handling. Robots for warehouse operations can play an important role in that transition.

Century Conveyor Systems provides robotic fulfillment solutions as part of its broader approach to automated material handling. The company works with warehouses, distribution centers, and fulfillment facilities to design and implement automation systems, including automated guided vehicles (AGVs) and autonomous mobile robots (AMRs).

Below is a FAQ covering the most important questions about Century Conveyor Systems’ robots for warehouse applications, including how the technology works, where it fits, and why a customized approach matters.

robots for warehouse

1. What are robots for warehouse operations?

Robots for warehouse operations are automated machines designed to transport or handle materials with less manual intervention. At Century Conveyor Systems, robotic fulfillment includes two primary categories: automated guided vehicles (AGVs) and autonomous mobile robots (AMRs).

These technologies are designed to provide transportation capabilities similar to those traditionally performed by lift trucks or other material-handling equipment. The difference is that robotic systems can automate the movement of products between different areas of a facility.

Century describes AGVs and AMRs as solutions for warehouse robotic fulfillment, with applications ranging from transporting pallets and cartons to supporting goods-to-person order fulfillment. 

Rather than treating a robot as an isolated piece of equipment, Century approaches robotic fulfillment as part of a larger automation system. That distinction matters because the value of a warehouse robot depends on how effectively it works with conveyors, storage, controls, software, packing operations, and the overall flow of goods.

2. What is the difference between an AGV and an AMR?

The biggest difference is how the robot navigates its environment.

An automated guided vehicle (AGV) follows a defined navigation system. Century notes that AGVs can use technologies such as magnetic tape, QR codes, inductive wires, and laser grids to navigate. They are particularly well suited to transporting pallets, cartons, or non-conveyable products along established routes. AGVs can also be equipped with conveyor or cart attachments depending on the material being handled. 

An autonomous mobile robot (AMR) is more flexible. AMRs do not require a fixed track and instead use sensors and programming to navigate through a facility. This allows them to move totes, cartons, and carts through a distribution environment with greater freedom. 

For a warehouse considering robots, the choice is therefore less about deciding which technology is universally better and more about determining which technology fits the facility’s workflow. A predictable, static transportation route may favor an AGV, while an operation requiring more dynamic movement may benefit from AMRs.

3. Why use robots for warehouse order fulfillment?

Robots can reduce unnecessary manual transportation while helping a facility process orders more efficiently.

Century’s order fulfillment approach focuses on optimizing operations for output performance, reducing errors that can contribute to returns or damaged products, and processing items faster with fewer manual interactions. 

This is especially relevant in goods-to-person environments. Instead of requiring employees to spend substantial time walking through a facility to retrieve inventory, AMRs can transport totes or cartons to designated areas and support the movement of products toward packing or fulfillment personnel. Century specifically identifies goods-to-person operations as a favored use case for AMRs. 

The benefit is not simply that a robot replaces a particular manual task. The larger opportunity is to redesign the flow of work so employees can spend more time on productive fulfillment activities while automated equipment handles repetitive transportation.

That can be particularly valuable in operations where order volumes fluctuate, travel distances are significant, or warehouse layouts make manual transportation inefficient.

4. Are Century’s robots for warehouse applications scalable?

Yes. Scalability is one of the key advantages Century identifies for robotic fulfillment.

Traditional automation can sometimes require substantial fixed infrastructure. Century points out that robotic systems are flexible because they are not “bolted down” in the same way as many other automation solutions. The company also describes robotic fulfillment systems as scalable, meaning additional systems can be implemented later as operational requirements change.

This can be important for a growing warehouse.

A facility does not necessarily know exactly what its throughput requirements will look like several years from now. Order volume may increase, product lines may change, or a company may expand into additional fulfillment channels. A scalable robotic strategy can provide a way to increase automated transportation capacity as those requirements develop.

For that reason, robots for warehouse applications can be considered not only as an immediate productivity tool but also as part of a longer-term automation strategy.

5. Can robots for warehouse work with conveyor systems?

Yes. In fact, integrating robots with conveyors can create a more complete material-handling system.

Century Conveyor Systems specializes in both conveyor systems and robotic fulfillment, which allows these technologies to be considered together rather than independently. Its conveyor solutions include belt, roller, modular belt, pallet, spiral, divert, accumulation, and extendable conveyor applications. 

AGVs, for example, can be deployed in environments where they interface with conveyor systems. Century notes that AGVs can also be fitted with conveyor or cart attachments for the products they handle. 

This integration can be valuable because different parts of a warehouse often have different transportation requirements. A conveyor may efficiently move packages along a high-volume fixed route, while a robot may be better suited to moving products between areas where installing permanent conveyor infrastructure would be less practical.

The result can be a hybrid system in which fixed automation and mobile automation each perform the tasks they are best suited to handle.

6. What warehouse tasks can Century’s robots for warehouse handle?

Century’s robotic fulfillment solutions can support several types of material transportation, depending on the system design and application.

AGVs can transport pallets, cartons, and non-conveyable items along established routes. AMRs can move totes, cartons, and carts throughout a facility. Century also identifies end-of-line and goods-to-person operations as applications for automated warehouse robots.

This makes robotic fulfillment relevant to more than one warehouse function. A system could potentially support the movement of inventory within a distribution facility, transport goods toward packing operations, or help move materials between automated and manual work areas.

The important consideration is that the robot should be selected around the material and workflow rather than simply choosing a robot because it is technologically advanced. Product dimensions, weight, transportation routes, operating volumes, interfaces with other equipment, and facility layout all influence the appropriate solution.

7. How does Century approach warehouse robotics differently from buying a standalone robot?

Century approaches robotics as part of a broader material-handling automation project.

The company describes itself as a full-service system integrator for shipping warehouses, distribution centers, and fulfillment facilities. Its stated process encompasses system design, validation, implementation, installation, startup support, and ongoing parts and service.

That systems perspective can be particularly important when introducing robots into an existing warehouse.

A robot does not operate in isolation. It may need to interact with conveyors, controls, warehouse management systems, warehouse control systems, storage systems, packing equipment, or other automated machinery. Century’s broader solution portfolio includes conveyor systems, robotic fulfillment, robotic palletizing, controls and software, storage modules, print-and-apply equipment, and service and parts. 

In other words, the objective is not merely to place robots inside a warehouse. The objective is to engineer an automated material flow in which the individual components work together.

8. Can robots for warehouse applications be customized?

Yes. Century specifically identifies customization as a benefit of its robotic fulfillment solutions.

Different warehouses have different products, layouts, order profiles, throughput requirements, and operational constraints. A robot designed for pallet transportation, for example, may have very different requirements from an AMR moving totes to a packing area.

Century states that its robotic systems can be customized for specific handling solutions. 

Customization can involve determining the appropriate robotic technology, navigation approach, attachments, transportation routes, interfaces, and relationship between robotic equipment and other automation. This is why application engineering is such an important part of warehouse robotics.

A properly designed system starts with the operational problem and works backward toward the technology.

9. Are robots the right choice for every warehouse?

Not necessarily—and determining that is part of the automation design process.

Robots can provide flexibility and scalable transportation, but they are one component of a much larger range of warehouse automation technologies. Century offers conveyors, sortation systems, robotic palletizing, controls and software, storage modules, and other solutions alongside robotic fulfillment. 

For some transportation paths, a conveyor may provide the most efficient solution. For another part of the facility, an AGV or AMR may offer the flexibility needed. A high-volume shipping operation might benefit from sortation equipment, while pallet operations could require specialized pallet conveyors or robotic palletizing.

The strongest automation strategy is therefore not necessarily the one with the most robots. It is the one that uses the right technology for each part of the workflow.

10. How can a warehouse determine whether it needs robots?

Start by examining the movement of materials, not by starting with the robot itself.

A warehouse should evaluate where products enter the facility, where they are stored, how they are picked, how they reach packing stations, how orders move toward shipping, and where employees spend significant amounts of time transporting materials.

Century describes order fulfillment as the sequence of activities from receiving an order through getting the item to the shipping dock. Its stated objective is to optimize the system for output, reduce errors and damage, and increase processing speed while reducing manual interactions.

That perspective provides a useful framework for evaluating robots.

If employees spend substantial time repeatedly moving totes between the same locations, an automated transportation solution may be worth investigating. If products need to travel through a fixed, high-volume route, conveyors may be more appropriate. If transportation requirements change frequently or goods need to move dynamically throughout a facility, AMRs may offer a better fit.

The right question is therefore not simply, “Do we need robots?” It is, “Where is automation capable of creating the greatest operational improvement?”

11. Why consider Century Conveyor Systems for robots for warehouse projects?

Century combines robotic fulfillment with decades of material-handling and systems-integration experience.

Century says it has more than 40 years of conveyor experience and provides full-service automation covering design, validation, installation, startup support, and lifetime parts and service. The company also reports more than 1,500 installations over the past five years. 

For businesses exploring robots for warehouse operations, that broader experience can matter because successful automation requires more than selecting equipment. It requires understanding how equipment, software, controls, facility layout, product characteristics, and human workflows interact.

Century’s portfolio allows robotic fulfillment to be evaluated alongside conveyors, sortation, palletizing, storage, controls, and other technologies. That can help businesses develop an automation strategy based on the complete material flow rather than a single piece of equipment.

12. What is the first step toward implementing robots in a warehouse?

The first step is to evaluate the warehouse’s current material flow and identify where robotic transportation can deliver measurable value.

Century encourages businesses to provide project details so an automation expert can help determine the next steps for a distribution-facility automation optimization project.

A useful evaluation should consider factors such as product types, weights and dimensions, order volume, transportation distances, existing conveyor infrastructure, storage configuration, employee workflows, peak demand, and future growth.

From there, an integrator can determine whether AGVs, AMRs, conveyors, or a combination of technologies makes the most sense.

For organizations searching for robots for warehouse applications, that systems-level evaluation is often the most important starting point. The goal is not automation for its own sake. The goal is a warehouse that moves products more efficiently, scales with demand, minimizes unnecessary manual handling, and supports reliable order fulfillment.

Century Conveyor Systems’ robotic fulfillment solutions provide a flexible approach to that objective, with AGVs and AMRs that can be engineered around the specific requirements of a warehouse or distribution facility. 

To explore Century’s robots for warehouse capabilities and begin discussing a potential project, visit Century Conveyor Systems or its Conveyor Systems and Robotic Fulfillment page.

Sorting Conveyors FAQ 101: Understanding Century Conveyor Systems’ Amazing Conveyor System Integration

sorting conveyors

When warehouses and distribution centers need to move, route, and process products more efficiently, sorting conveyors can become a critical part of the material handling strategy. But selecting a conveyor is only one piece of the automation puzzle. The larger challenge is integrating conveyors with controls, software, sortation equipment, order fulfillment processes, and the physical layout of a facility.

Century Conveyor Systems approaches this challenge as a full-service system integrator. The company describes its work as turnkey material handling automation for warehouses, distribution centers, and fulfillment facilities, covering everything from system design and validation through installation, startup support, and ongoing parts and service.

The following FAQ explains how Century Conveyor Systems’ conveyor system integration approach can apply to sorting conveyors and broader order fulfillment operations.

sorting conveyors

What are sorting conveyors, and why are they important in an automated warehouse?

Sorting conveyors are material handling systems designed to route products, cartons, totes, or other items toward specific destinations within a facility. Rather than simply moving a product from point A to point B, a sorting conveyor system helps determine where an item should go and then directs it to the appropriate lane, workstation, packing area, shipping destination, or other process.

That distinction matters because modern fulfillment operations often have many destinations operating simultaneously. A conveyor system may need to move products from receiving or picking areas toward packing, then separate orders according to shipping requirements, customer destinations, carrier routes, or other operational criteria.

Century identifies sortation conveyors as one of its core solutions, with equipment including shoe, belt, tray, and Bombay distribution systems. The company positions these systems as rapid-throughput sortation equipment within a larger portfolio of material handling automation.

The value of sorting conveyors therefore goes beyond the conveyor hardware itself. A well-integrated system can connect transportation and sortation processes so that products keep moving through the facility with fewer unnecessary manual touches.

For businesses evaluating sorting conveyors, the key question should not simply be, “Which conveyor should we purchase?” A better question is, “How should the conveyor system work with the rest of our operation?”

How does Century Conveyor Systems approach conveyor system integration?

Century’s approach is broader than supplying individual conveyor components. The company describes itself as a full-service integrator, with system engineers responsible for designing, validating, and implementing turnkey systems. Its stated process encompasses system design, validation, final installation, startup support, and lifetime parts and service.

This integrated approach can be especially important for sorting conveyors because sortation typically sits within a network of other equipment and software. The conveyor must physically transport products, but controls and software also have to coordinate how products move through the system.

Century’s listed capabilities include concepts and design, controls engineering, control panel design and fabrication, electrical and mechanical installation, project management, project phasing, human-machine interfaces, and preventative maintenance.

That range of capabilities creates a more unified approach to automation. Instead of treating mechanical equipment, electrical controls, software, and installation as isolated projects, system integration brings those elements together around the facility’s operational goals.

For a warehouse considering sorting conveyors, this can mean evaluating the entire material flow before determining how the sortation equipment should be configured.

Why should sorting conveyors be planned around the entire order fulfillment process?

A conveyor can move a package efficiently and still fail to improve an operation if it does not fit the overall fulfillment process.

Century describes order fulfillment as the sequence of activities beginning when a fulfillment center receives an order and continuing until the item reaches the shipping dock for loading. Its stated goal is to optimize performance at each operational touchpoint, reduce errors that can contribute to returns or damaged products, and process items faster with fewer manual interactions.

This systems-level perspective is particularly relevant to sorting conveyors.

Consider a fulfillment operation in which products are picked manually, transported by conveyor, sorted into different destinations, packed, labeled, and ultimately sent to shipping. Improving only one segment may create a bottleneck somewhere else. A faster sorter could overwhelm downstream packing stations. More accumulation could require different controls. A new conveyor route could interfere with pedestrian traffic or existing equipment.

System integration addresses these relationships before equipment is installed.

Century offers multiple conveyor technologies that can serve different portions of an order fulfillment system. Its portfolio includes live roller and gravity conveyors, belted conveyors, modular belt conveyors, conveyor diverts, zero- and minimum-pressure accumulation conveyors, extendable conveyors, spiral conveyors, and pallet conveyors.

The important point is that sorting conveyors do not necessarily operate alone. Their effectiveness depends on how well the entire material flow is designed.

How can Century integrate different conveyor technologies into one system?

Different products and operational steps require different forms of conveyance. A small polybag may need a different handling approach than a large carton or pallet, and an accumulation zone has different requirements from a high-speed sortation area.

Century notes that live roller and gravity conveyors can be used for packing lines, divert lines, extendable applications, and end-of-line operations. Belted conveyors can provide stable handling for small polybags, parcels, and irregular cartons, while also supporting inclines, declines, and gapping. Modular belt conveyors provide a different belt construction that can be easier to clean, modify, or maintain for certain applications.

Conveyor diverts provide another integration point. According to Century, diverts can move products from a single conveyor line to other lines without requiring a large sortation system in every application. Different divert mechanisms can be selected depending on the product and required movement.

This illustrates why conveyor integration should begin with material characteristics and workflow rather than with a particular piece of equipment.

A successful design may combine several conveyor types, each performing a specific job. Sorting conveyors can handle routing, while accumulation equipment manages spacing, belt conveyors stabilize certain products, and gravity or live roller sections support packing or end-of-line processes.

The result is a system designed around the operation rather than a collection of disconnected conveyor components.

Can sorting conveyors work with robotics and other warehouse automation?

Yes. Sorting conveyors can be one component of a broader automated fulfillment environment that also includes robotics.

Century offers robotic fulfillment solutions involving automated guided vehicles (AGVs) and autonomous mobile robots (AMRs). The company describes AGVs as suitable for transporting pallets, cartons, and non-conveyable products along static routes, while AMRs can navigate more freely through a facility and are suited to applications such as goods-to-person fulfillment.

This creates opportunities for hybrid automation.

For example, a facility could use conveyors for predictable, high-volume product movement while using mobile robots for flexible transportation between areas that are difficult or inefficient to connect with fixed conveyor. The appropriate balance depends on the facility, product mix, throughput requirements, and operational objectives.

Century also states that its robotic fulfillment solutions can be scalable and flexible, with systems capable of being added later and customized for specific handling requirements.

The broader lesson is that sorting conveyors do not have to represent the entirety of a warehouse automation strategy. They can be integrated into a larger system in which fixed conveyors, sortation equipment, controls, and robotics each handle the tasks they are best suited to perform.

How do controls and software fit into a sorting conveyor system?

The mechanical conveyor is only part of an automated material handling system. Controls and software determine how equipment operates together and how products are directed through the facility.

Century lists controls and software among its primary solutions, including control panel fabrication, programmable logic controls (PLC), Warehouse Management Systems (WMS), and Warehouse Control Systems (WCS).

This layer of integration is especially important for sorting conveyors because sortation decisions need to correspond with the operational information associated with each product or order.

A conveyor can physically send an item toward several possible destinations, but the system needs a reliable method for determining the correct destination and coordinating equipment at the appropriate time. Controls can manage conveyor operation and equipment interactions, while warehouse software can provide information needed to support the overall fulfillment process.

For that reason, specifying sorting conveyors without considering controls and software can produce an incomplete automation plan.

Century’s system integration model combines engineering disciplines so the mechanical equipment, electrical systems, controls, and operational objectives can be considered together.

What makes conveyor system integration valuable for long-term performance?

A conveyor project should not end when the equipment is installed. Warehouses change, equipment requires maintenance, and production requirements can evolve.

Century lists conveyor preventative maintenance, repair services, replacement parts, mechanical and electrical installation, and ongoing service among its capabilities. The company also states that it has more than 40 years of conveyor experience and an established service department.

This long-term perspective is valuable when evaluating sorting conveyors because reliability directly affects the operation’s ability to keep products moving.

Century also notes that well-maintained conveyor systems can last more than 20 years and that additional solutions can be added to conveyor lines to increase automation.

That makes maintainability and future expansion important considerations during the initial design.

A system designed only for today’s throughput may eventually become a constraint as order volumes, product types, or fulfillment requirements change. A system designed with scalability in mind can provide more flexibility for future modifications.

The objective, therefore, is not simply to install sorting conveyors that work today. It is to develop an automation platform that can continue supporting the facility as its requirements evolve.

What should a company consider before contacting Century about sorting conveyors?

Companies should begin by documenting the operational problem they want automation to solve rather than selecting equipment first.

Useful information can include current and projected throughput, product dimensions and weights, order profiles, destinations, peak volumes, existing conveyor equipment, available floor space, staffing requirements, current bottlenecks, and desired future capabilities.

It is also useful to identify where errors, manual handling, product damage, or delays occur. Century specifically emphasizes improving output performance, reducing errors that can cause returns or breakage, and processing items faster with less manual interaction in its order fulfillment approach.

From there, a system integrator can evaluate whether sorting conveyors are appropriate and how they should interact with other technologies.

Century encourages prospective customers to provide project details when beginning an automation optimization project, after which an automation expert can respond with next steps.

For organizations exploring conveyor automation, this approach can help shift the conversation from purchasing equipment to engineering a complete solution.

Where can I learn more about Century Conveyor Systems’ conveyor integration services?

The best starting point is Century Conveyor Systems’ official website, where the company outlines its conveyor, sortation, robotic fulfillment, controls and software, storage, print-and-apply, service, and other material handling capabilities.

For a closer look at order fulfillment applications, visit Century’s Conveyor and Order Fulfillment Systems page. The page covers conveyor types, diverts, accumulation, pallet handling, robotic fulfillment, AGVs, and AMRs.

Ultimately, sorting conveyors are most effective when they are treated as part of a complete material handling strategy. Century Conveyor Systems’ conveyor system integration approach brings conveyor equipment together with engineering, controls, installation, project management, and ongoing service. For warehouses and distribution centers seeking higher throughput and more coordinated automation, that systems-level approach can be more valuable than choosing a conveyor in isolation.

Reverse Logistics: Why a Returns Process Isn’t a Returns System

Everybody promises easy returns. Very few operations can actually back that up.

Ask most warehouse and distribution leaders how they handle returns and you’ll hear some version of the same answer: “We deal with them as they come in.” That’s a process. It is not a system — and in reverse logistics, that distinction is where the money is won or lost.

Returns have quietly become one of the most consequential and least planned parts of modern warehousing and distribution. The expectations set by the largest players in e-commerce have created a world where customers assume returns are seamless. The reality on the warehouse floor is almost always more complicated. This article breaks down why reverse logistics is so hard, the three ways an undesigned returns process silently costs you, and what a real returns operation looks like when it’s built on purpose.

Returns Are Accelerating — and the Numbers Are Big

Returns are not going away. They are accelerating. A few figures put the scale in perspective:

  • $743 billion in merchandise was returned to U.S. retailers in 2023, according to the National Retail Federation (NRF).
  • On average, roughly 1 in 6 purchases is returned — and e-commerce return rates run about 3x higher than brick-and-mortar.
  • A properly designed returns operation typically routes incoming product through at least three disposition zones to sort and route what comes back.

For any operation moving meaningful volume, returns are no longer a rounding error. They’re a category of work large enough to demand its own design.

Every Warehouse Has a Returns Process. Very Few Have a Returns System.

The expectations set by the biggest e-commerce brands have trained customers to assume returns are effortless. Behind the scenes, that seamlessness is expensive and hard to reproduce.

Consider how much variance a single returns dock absorbs. A mattress cannot be resold. A returned pair of jeans probably can. An electronics return might go to a certified reseller. Damaged goods need assessment before you even know what to do with them. Every category is different, every industry handles it differently, and most of the time nobody designed the process — it just accumulated.

If your team is figuring it out item by item, you are not behind. You are in the majority. But being in the majority doesn’t mean it isn’t costing you. It usually means the cost is simply invisible.

Three Ways an Undesigned Returns Process Costs You

When returns are handled by improvisation instead of design, the cost shows up in three predictable places.

1. No Clear Intake Process

Returns arrive and everyone improvises. Every item is handled the same way regardless of its condition, category, or disposition path. The result is inconsistency you cannot measure and therefore cannot fix. Without a defined intake step, there’s no reliable way to know what came back or what should happen to it next.

2. Inventory That Goes Dark

Product comes back into your facility and stops being tracked. You don’t know what is resellable, what needs repair, or what is sitting in a pile taking up floor space. Returned inventory becomes invisible inventory — and invisible inventory is expensive inventory. Every unit that can’t be found or assessed is working capital you’ve already paid for but can’t recover.

3. Space and Labor With No Defined Output

You’re dedicating floor space and team hours to returns, but there’s no defined workflow, no throughput metric, and no connection to your forward fulfillment operation. That’s not a returns operation. That’s a costly holding area wearing the label of one.

Why Reverse Logistics Is Harder Than Forward Fulfillment

The challenge that makes reverse logistics fundamentally different from forward fulfillment is inconsistency.

Standard warehouse automation is designed for uniform product moving in one predictable direction. Returns are the exact opposite. Every item comes back in a different condition, a different size, and with a different disposition path. The same system that excels at shipping identical SKUs outbound can choke on the unpredictable mix coming back in.

That’s why designing a returns operation isn’t just “forward fulfillment in reverse.” It requires workflows and technology built to expect variance rather than fight it.

Technology That Handles Variance

Newer approaches are built specifically for this problem. Tote-based robotic storage systems — such as the 3D robotic storage approach from Attabotics, a Century technology partner — handle returns without requiring standardized product dimensions or a uniform SKU footprint. You place items in a tote and the system handles the rest. The mix doesn’t matter. The size variance doesn’t matter. The tote accepts it, the system routes it, and your team always knows exactly where each item is and what stage it’s in.

Century partners with Attabotics to design returns workflows that work the way your product actually behaves — not the way an automation textbook says it should. As one operator described it: when all different types of things are coming back in random sizes and conditions, you put them in a tote and the system does the rest, regardless of what’s in it. The reported impact of designing returns this way is significant — meaningful space reduction, dramatically faster order fulfillment, and a large share of labor liberated for higher-value work.

What a Real Returns Operation Looks Like

For operations that have built a proper reverse logistics workflow, the difference isn’t just operational — it changes how the whole team thinks about the back end of the business. Returns go from being a cost center nobody wants to own to a measurable, manageable part of the operation.

The shift is cultural as much as mechanical. As one distribution-center operations manager put it, teams that once dreaded “returns day” reach a point where it’s just another part of the workflow: they know what’s coming in, they know where it goes, and they know what’s sitting in the returns area at any given time.

When You Build It Right, Returns Become a Resource

A designed returns system converts a liability into leverage in four ways.

Recovered inventory value. Returns that used to sit unassessed are identified, routed, and recovered — back to the shelf, to a reseller, or to a vendor credit. Product stops disappearing into a pile.

Faster throughput. Returns move through your building on a timeline you control, not a timeline dictated by accumulation. A system creates a cadence, and a cadence creates predictability.

Labor with a purpose. Your team processes returns in a defined workflow with clear steps and measurable output. Every hour spent on returns produces a tracked result, not a vague sense of progress on an undefined pile.

Visibility you can report on. You know what came back, why it came back, and what happened to it. That data shapes purchasing decisions, vendor relationships, and customer policy — none of which is possible when returns are invisible.

How to Start Designing Your Returns System

Moving from process to system doesn’t require solving everything at once. A practical sequence:

  1. Define a single intake step. Every return gets logged and assessed the same way before anything else happens.
  2. Establish disposition zones. Decide the routes — resell, repair/refurbish, recycle, vendor return — and sort against them consistently.
  3. Make returned inventory visible. Track it the moment it re-enters the building so it never goes dark.
  4. Set a throughput metric. Measure returns like any other operation, with a defined output per hour and per shift.
  5. Connect returns to forward fulfillment. Recovered product should flow back into sellable inventory quickly and predictably.

Frequently Asked Questions

What is reverse logistics? Reverse logistics is the set of processes for moving goods back from the customer through your facility — receiving returns, assessing condition, and routing each item to its best disposition (resale, repair, refurbishment, recycling, or vendor return). It’s the “backward” counterpart to forward fulfillment.

What’s the difference between a returns process and a returns system? A returns process handles items as they arrive, usually through improvisation. A returns system uses a defined intake, disposition zones, tracked inventory, and a throughput metric so results are consistent, measurable, and improvable.

Why are e-commerce return rates so high? Customer expectations for easy, free returns — set by the largest online retailers — encourage more frequent returns. E-commerce return rates run roughly three times higher than brick-and-mortar, which makes designed reverse logistics far more important for online and omnichannel operations.

Can warehouse automation handle returns? Traditional automation is built for uniform product moving one direction, so it struggles with returns. Systems designed for variance — such as tote-based robotic storage — handle mixed sizes and conditions without standardized dimensions, which makes them well suited to reverse logistics.

Turn Your Returns Into a Resource

Every reverse logistics challenge is different. If you want to talk through what your returns operation currently looks like — and what it could look like — that’s exactly the kind of conversation Century is built for. Returns don’t have to be the part of the business nobody wants to own. Designed well, they become a source of recovered value, predictable throughput, and real visibility.

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Century Conveyor Systems provides turnkey material handling automation and reverse logistics design for warehouse, distribution, and fulfillment operations. NJ | CA | KY.

Automated Material Handling FAQ 101: Everything You Need to Know About Century Conveyor Systems’ Solutions

automated material handling

As warehouses, distribution centers, and fulfillment operations continue toward automated material handling, businesses are searching for ways to increase throughput, improve order accuracy, and reduce manual handling. One of the most effective ways to accomplish these goals is through automated material handling.

Century Conveyor Systems specializes in designing and integrating turnkey automated material handling systems that combine conveyors, robotics, sortation equipment, warehouse controls, and software into a single, optimized solution. Rather than providing standalone equipment, Century develops customized systems that fit each customer’s workflow, operational goals, and future growth plans.

Below are answers to the most frequently asked questions about Century Conveyor Systems’ automated material handling solutions.

automated material handling

FAQ 1: What is automated material handling?

Automated material handling refers to the use of conveyors, robotics, software, sensors, and intelligent controls to move products throughout a warehouse or distribution facility with minimal manual intervention.

Instead of employees transporting products between receiving, storage, picking, packing, sorting, and shipping, automated systems continuously move inventory through each stage of the operation. The result is a smoother workflow that minimizes unnecessary handling while supporting faster processing.

Century Conveyor Systems engineers complete automated material handling solutions that are customized to each facility. Their systems can transport cartons, totes, pallets, drums, polybags, and other products using the right combination of conveyor technologies, robotic solutions, warehouse controls, and automation software.

Because every operation is different, Century begins with an evaluation of the customer’s existing processes before designing a solution that improves efficiency without disrupting daily operations. Their focus is not simply on installing conveyors—it is on creating an integrated system that improves overall warehouse performance.


FAQ 2: Why should businesses choose Century Conveyor Systems for automated material handling?

Many automation providers sell equipment. Century Conveyor Systems delivers complete system integration.

Instead of selecting individual pieces of equipment independently, Century engineers an entire automated material handling solution that allows every component to work together seamlessly.

Their projects typically include:

  • Conveyor systems
  • Automated sortation equipment
  • Robotic palletizing
  • AGVs (Automated Guided Vehicles)
  • AMRs (Autonomous Mobile Robots)
  • PLC controls
  • Warehouse Control Systems (WCS)
  • Warehouse Management System (WMS) integration
  • Installation
  • Startup support
  • Ongoing maintenance and service

This turnkey approach simplifies implementation because customers work with one experienced integration partner throughout the project—from initial design through long-term support.

Century also validates system performance during the engineering phase to ensure the finished solution aligns with operational goals such as increased throughput, lower labor costs, and improved reliability.


FAQ 3: How does automated material handling improve order fulfillment?

Order fulfillment is much more than moving products from one location to another. Every order must pass through receiving, storage, picking, packing, labeling, sorting, and shipping before reaching the customer.

Whenever products pause between these processes, bottlenecks develop. Employees spend valuable time walking products across the warehouse instead of completing higher-value tasks, and fulfillment speed suffers.

Century Conveyor Systems addresses these challenges by designing automated material handling systems that create continuous product flow throughout the warehouse.

Their order fulfillment solutions help businesses:

  • Increase processing speed
  • Reduce unnecessary product handling
  • Improve order accuracy
  • Minimize bottlenecks
  • Support faster shipping
  • Reduce product damage caused by excessive manual movement

Rather than relying on isolated automation, Century integrates conveyors, robotics, sortation systems, controls, and software into one coordinated operation. This allows products to move efficiently between departments without unnecessary delays.

The result is a warehouse capable of maintaining consistent performance during both normal operations and seasonal demand spikes.


FAQ 4: What technologies are included in Century Conveyor Systems’ automated material handling solutions?

Automated material handling involves much more than conveyors alone.

Century Conveyor Systems combines multiple technologies into one integrated solution depending on each customer’s operational requirements.

These technologies may include conveyor systems for transporting cartons, totes, and pallets; automated sortation equipment for directing products to the correct destination; robotic palletizing systems that automate repetitive end-of-line tasks; and autonomous mobile robots (AMRs) or automated guided vehicles (AGVs) that transport materials throughout the facility.

Century also integrates advanced controls and software, including programmable logic controllers (PLCs), Warehouse Control Systems (WCS), and Warehouse Management Systems (WMS), allowing equipment to communicate and operate as one coordinated system.

Additional solutions such as print-and-apply labeling, case forming, storage modules, shelving, racking, and automated storage and retrieval systems (AS/RS) can also be incorporated to create a comprehensive warehouse automation strategy.

Because Century designs every project around the customer’s workflow, businesses receive only the technologies that provide measurable operational value rather than unnecessary equipment.


FAQ 5: Can Century Conveyor Systems’ automated material handling solutions grow with a business?

Yes. Scalability is one of the most important considerations during system design.

Warehouse operations rarely remain static. New product lines, additional customers, seasonal demand, and expanding order volumes all place greater demands on material handling systems over time.

Century engineers automation with future growth in mind.

Their systems can often be expanded by adding additional conveyor zones, robotic equipment, sortation capacity, or autonomous mobile robots without requiring a complete redesign of the facility.

This phased approach allows businesses to invest in automation that meets current operational needs while maintaining flexibility for future expansion.

Instead of forcing customers into oversized systems on day one, Century develops solutions that can evolve alongside the business.

This long-term perspective helps maximize return on investment while minimizing disruption during future upgrades.


FAQ 6: How does automated material handling reduce labor challenges without replacing employees?

One common misconception is that warehouse automation exists solely to replace workers.

In reality, automated material handling is primarily designed to eliminate repetitive transportation tasks that consume employee time.

Without automation, warehouse staff may spend significant portions of each shift pushing carts, transporting totes, or moving cartons between departments.

Century Conveyor Systems automates these repetitive transportation activities, allowing employees to focus on higher-value responsibilities such as quality control, exception handling, equipment supervision, customer service, and inventory management.

This can help businesses:

  • Reduce unnecessary walking throughout the warehouse
  • Improve employee productivity
  • Lower physical strain
  • Support safer operations
  • Maintain consistent throughput during labor shortages

Rather than replacing people, automation enables existing teams to accomplish more with the resources already available.

For organizations facing hiring challenges or fluctuating labor availability, this operational efficiency can become a significant competitive advantage.


FAQ 7: Which industries benefit most from Century Conveyor Systems’ automated material handling solutions?

Automated material handling provides value across a wide range of industries that process high volumes of products.

Century Conveyor Systems designs customized solutions for warehouses, distribution centers, fulfillment operations, and manufacturers that require efficient product movement.

Industries that commonly benefit include:

  • E-commerce fulfillment
  • Third-party logistics (3PL)
  • Retail distribution
  • Consumer packaged goods
  • Manufacturing
  • Food and beverage distribution
  • Pharmaceutical distribution
  • Industrial products
  • Packaging operations

Because Century’s solutions are engineered around each customer’s workflow rather than a standardized design, they can accommodate a wide variety of products, handling requirements, and facility layouts.

Whether a business handles cartons, pallets, totes, drums, or polybags, Century develops an automation strategy that aligns with operational objectives while improving throughput and overall efficiency.


FAQ 8: What support does Century Conveyor Systems provide after installation?

Successful automated material handling extends well beyond installation day.

Century Conveyor Systems supports customers throughout the entire lifecycle of their automation investment.

After implementation, Century provides startup assistance, conveyor service, preventative maintenance, replacement parts, equipment support, and ongoing technical expertise.

Their experienced service team helps customers maintain peak system performance while minimizing downtime through proactive maintenance and responsive service.

This long-term partnership ensures businesses continue receiving value from their automation investment long after the original project has been completed.

For organizations that rely on continuous warehouse operations, dependable service and technical support are just as important as the original system design.

Century’s commitment to lifetime support allows customers to operate with confidence while adapting their systems as operational requirements evolve.


Final Thoughts

Automated material handling has become an essential component of modern warehouse and distribution operations. As order volumes increase and customer expectations continue to rise, businesses need systems that improve speed, accuracy, and operational efficiency without sacrificing flexibility.

Century Conveyor Systems approaches warehouse automation as a fully integrated solution rather than a collection of individual machines. By combining conveyors, robotics, sortation equipment, warehouse controls, software integration, and long-term support, the company designs automated material handling systems that are tailored to each customer’s specific goals.

Whether your organization is planning its first automation project or expanding an existing facility, Century Conveyor Systems provides the engineering expertise, system integration, and ongoing service needed to build an automated material handling solution that supports long-term operational success.