Why conveyors are the optimal automation solution for distribution centers

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When it comes to increasing the efficiency of your distribution center, few solutions match the benefits of an automation system. But, therein lies the question of WHICH automation system. Between all the advances in material handling tech and how specialized automation has become, it can be a massive undertaking in finding the right system for your DC.

One solution does maintain a consistent presence in today’s modern distribution center- conveyors. Throughout the years, conveyor systems have been a staple automation choice for quick and stable movement of goods. The reason for its proliferation? Simplicity.  

At its core, a conveyor system is a continuously moving platform that transports an item from one location to another. Of course, various other systems can be integrated into a conveyor, and technological advancements have brought modern conveyors a long way from its first inception, but conveyors are a classic case of “if it works, don’t change it”.

This testament holds true today, even in the ever-changing industrial automation market. Conveyors are widely used for many applications and can be scaled exactly to what’s needed. Giants like Amazon, even with their fleet of proprietary robots, utilize conveyors in their many distribution centers. On the other end of the scale, small distribution centers can see positive benefits from just a single line.

For any distribution center looking to automate, a conveyor system has a few core functions that should place it in the running for serious consideration:

  • Rapid, Continuous Movement
  • Durability
  • Integration Capable
  • Accurate Distribution
  • Tailored Engineering

Let’s go through each:

Rapid, Continuous Movement

The #1 benefit of a conveyor system over anything else is its ability to quickly transport a continuous line of product across a distribution center. Conveyor systems can complete an array of material handling processes, including but not limited to:

  • Picking
  • Case forming and sealing
  • Print and apply
  • Palletizing and depalletizing
  • Sortation and distribution
  • EOL loading
  • WCS and WMS functions

….all within one singular system. This keeps items moving to their destination in the shortest time possible, with little manual interaction.

Conveyors are ideal for distribution centers that process a large amount of orders per day. In Century’s experience, a good starting throughput rate to justify the power of a conveyor system hovers around 1,000 cartons shipped a day. Some high-output operations, like those moving polybags, or crossdocking, can see daily output reach past 40,000 cartons shipped. If that’s the rate you’re looking to achieve at your distribution center, keep on reading.


Conveyors are famously durable, with the average lifespan typically hovering around 25 years. With routine maintenance, conveyors are extremely reliable, provided that the system is functioning as intended.

Aside from the initial startup, conveyors are extremely self-sufficient. A distribution center won’t have to hire a specific engineer to operate the system as some other solutions might require. Employees can be easily trained to work with the conveyor safely and efficiently. Maintenance can be completed by a conveyor service partner (like us!), or an internal repairman on-site with minimal downtime. In some situations, a manufacturer or servicer can remotely VPN into the controls platform of the conveyor and troubleshoot errors on the fly, without ever having to send a specialized technician.

The difference between a conveyor and any other solution is in its simplicity. AGVs, AMRs, ASRS’, and other robotic solutions heavily rely on the environment, and its programmed abilities. All its functions are contained within one singular system, whereas a conveyor combines multiple systems into a linear flow.

Conveyors are designed to be able to be easily repaired, while robotic systems are more advanced and may require a specialist. To use an analogy, imagine working on a naturally aspired vehicle made in 2002, vs. an electric car produced in 2022. The 2002 vehicle is much more accessible to repair and maintain, while the electric car has to be brought to the manufacturer to update systems and provide advanced high-voltage service. This isn’t to say that conveyors are “low-tech”, but not as complex in how it functions as some other systems.

Integration Capable

Conveyor systems are plenty customizable and have the ability to slot in with automation hardware and software with relative ease. It’s entirely feasible to install a conveyor system, and then implement additional systems afterward once it’s needed, or when the budget can be allocated.

Typically, a conveyor system can integrate most solutions, even robotics. If your distribution center has complex operations and a variety of different automation is used, for the most part, a conveyor system can infeed or outfeed to the machines that are operating.

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For example, a large distribution center has a conveyor system but wants to integrate a carton sealer after packing operations. Instead of having to remove an old system and re-install a new one, a section of the conveyor is torn out, and the case sealer is installed in its place.

In terms of software, depending on the manufacturer, a Warehouse Control System application can be implemented into your WMS. This enables expanded functionality, reporting, data collection, tracking, and error analysis. Century uses a proprietary platform called ConveyorWorks, but there exist plenty of other HMI software options.

For even MORE capabilities, real-time reporting software exists as a Human Machine Interface (HMI).

Essentially, an HMI will collate and report data from your systems on the fly and construct a process diagram detailing all events that are happening. Each screen in the program is specifically labeled and personalized for your facility. The 3D images, drawn to scale, will allow more accuracy in finding a problem in your system. Along with live statuses of your system, an alarm log, statistics page, and system information are provided.

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If you’re thinking about software and hardware additions to a conveyor line, rest assured, there are plenty of effective solutions to customize your system precisely for your needs and goals.

Accurate Distribution

Divert conveyor systems are high-output machines that use a variety of methods to move product from one line to an outfeeding line. Downstream from printing and labeling solutions, before entering a divert section, the box passes through a scan tower and the shipping barcode is read. This tells the conveyor where to divert the box. If any packages go unread, or an error happens, they’ll typically be recirculated or put off onto a pick line for re-processing.

The only other solution that can match the throughput and divert rate of this type of conveyor are certain shuttle systems (which are more for picking rather than distribution). Enabling this sort of automation completes processing exponentially quicker than manual operations, and typically possesses a 1% error rate- impressively low

The main difference with sortation conveyors is the method of how the product is handled. Depending on the size of the carton, fragility, and direction it needs to be facing- a multitude of diverting functions are used.

Tailored Engineering

When a turnkey solution like a conveyor system is engineered for a distribution center, the conveyor system is designed specifically for your warehouse. While many solutions exist, they may follow more of a “one size fits all” approach. In reality, every distribution center varies drastically from one to another, and a general automation solution that works for some, may not work for others.

Conveyors are unique in the sense that they can be scaled precisely to what’s needed. Want to simply move cartons from one area to another? A straight section of powered conveyor would probably work out just fine. Need to fulfill orders and divert to multiple EOL loading bays? No problem.

In comparison to robotic fulfillment, the answer would be to deploy another AGV/AMR system to meet demand. It’ll most likely perform as needed, but it won’t be as carefully executed as a well-engineered conveyor system.

If your distribution center is researching automation that is flexible, durable, and rapid, consider how a conveyor could fit into your warehouse space and current operations. Century Conveyor Systems has been engineering efficient conveyor systems for over 40 years, and we’re more than capable to tackle your material handling automation needs.

How it’s done: The process of automating your distribution warehouse

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process of automating your warehouse

Starting on a new warehouse automation project can be a complex process. From allocating the necessary funds to corroborating with key team members, it’s not unusual for automation projects to take months to approve before any work is even completed.

You may be in the very early stages of ideation and development and are doing actively doing research on specific systems or solutions. Just a wild guess if you’re currently reading this.

Luckily, you’re in the right place. Century Conveyor Systems has completed thousands of warehouse automation projects, and acutely understands this deliberation phase. Careful planning, goal-setting, and defining the scope of your project is paramount at this stage.

You may already have all those points identified, and if so, great! Simply getting started is half the battle.

But now that you’re close to your automation system becoming a reality, you may ask yourself; “How does a warehouse automation project process typically unfold anyway?”

To preface, no two warehouses are the same. Each system is uniquely engineered to fit the warehouse’s size, products handled, functions, and operations. A specific project timeline is created for each and can vary drastically.

The process described in this article is generally what we’ve experienced across all our projects.

  • Initial Connection
  • Site Visit
  • Drawings
  • Approval and Sourcing
  • Equipment Shipping
  • Installation
  • Controls Integration
  • Final Testing
  • Launch
  • Ongoing Service and Support
Solution Process LinkedIn

Initial Connection

The very first step is to source and select a material handling integrator. This can almost be an entire process in itself, as integrators can vary by size, what industry they serve, what systems they engineer for, etc. Many companies will submit a proposal for integrators to bid for or connect with a few choice ones and assess which would be the best fit.

Regardless of the method you’re using to source your automation vendor, an initial conversation would outline the basics of your current warehouse setup, specifics about the products being handled, and what solutions you’d like to see implemented. Other questions may include project timing, previous experience with automation, and whether the project is funded or not (a big one).

The representative may send you an information sheet to fill out. This sheet may have more specific information, like carton minimum and maximum, warehouse ambient temperatures, current voltages, and more.

One of the most important pieces of information is a current warehouse drawing. This blueprint (a CAD diagram) conveys a wealth of information to the integrator. If you’re in this stage, make sure you have a drawing on hand to share.

Once enough questions have been answered, another call with a project manager or sales engineer may occur. This will be your main contact point throughout the entirety of the project and will share preliminary pricing and project information with you.

Site Visit

To accurately engineer, design, and price an automation system, a site visit is required to see the current state of the warehouse. This is to observe how day-to-day operations play out, take measurements or pictures, and view equipment in person. Typically, a project manager and a lead engineer will be the individuals who travel to your facility.

A site visit is an excellent time to walk the warehouse floor and follow the process stream of your operations, pointing out functions and commenting on what updates you’d like to see as part of the project. This will enable the integrator party to ask specific questions or take notes.

The more answers that are provided at the start of the project, the less time it takes to approve on-site drawings.

Once a site visit is completed, your integrator can start developing engineering drawings for the future system.


A system drawing is a CAD design document that shows a top-down view of your entire warehouse, complete with diagrams of where automation systems will be installed. Diagrams will label the type of system being used, provide measurements, and list product flow information.

Here’s what a common system drawing looks like:

warehouse automation process diagram

If needed, certain sections can be expanded upon as an addendum to the full system drawing:

warehouse conveyor detail diagram

A system drawing is a guiding document for the entirety of the project, so it’s vitally important that it reflects the goals, limitations, and wants of your warehouse. This may mean that multiple rounds of revisions on the drawing may take place (Century’s record is 97 rounds!) before a design is settled on.

Approval and Sourcing

Once the drawing is finalized, a proposal will be created by the integrator, detailing all aspects of the project.

This may include:

  • The final drawing
  • A description of how the new system will operate
  • Carton, tote, and pallet measurements
  • Equipment used and specifications
  • Installation details
  • Schedules and timelines
  • Pricing information
  • Agreement terms

After you review and approve of the quote, the process of making your system a reality begins. The automation equipment selected in the proposal will be sourced and ordered, coordinated by the project manager.

Equipment Shipping

Typically, the longest part of your automation project is waiting for your equipment to be manufactured and shipped to you. Depending on the size of your system and what’s ordered, this can take anywhere from 8 to 24 weeks (sometimes longer depending on demand).

As your equipment is delivered to your warehouse, it’ll be stored off to the side so that it doesn’t interfere with your daily operations.

Once all the equipment has been delivered, the installation phase of the project can start.


Unless you’re using your own installation team, your integrator will send out a project manager and a lead engineer along with the installation team to supervise. Using the drawings, the mechanical equipment will be gradually installed. This may include tearing out older systems or equipment to make room for the updates.

In Century’s experience, an average system will take about a week to mechanically install. Once all the equipment is in place, the electrical installation team will start their work. Their job centers around providing power to all automation, and connecting the necessary systems together with the provided electrical hardware and voltages.

Controls Integration

Last but definitely not least, panels are programmed and installed to enable system control functionality. Panels are fabricated according to the systems used and provide essential operations.

This allows operators to control the newly installed system, from simple emergency stop buttons to capturing shipping manifest information in a database.

Along with your system controls, this is the phase of the project when WMS, WCS, and ERP platforms are developed and integrated into your system. Whatever warehouse software you have (or are implementing) will be linked with the automation and a testing phase will begin.

Final Testing

Validation and testing of your automation system is the final phase of the project. Once all components are installed and in working order, various pressure tests will be done to ensure everything is working as intended.

Typically, testing is a two-week period so the system gets a chance to run for a prolonged period of time. Depending on the solution and your integration contract, training can be held for any employees that work with the system. Through this, any errors can be corrected, and fine-tuning can be done so that your product flow is consistent and reliable.


Once testing and training is complete, the system is ready. Being turnkey, this means you can start it as soon as you want. Any materials left over from the project (crating, waste, old equipment) are removed from your facility and disposed of accordingly.

At this point, the project is considered complete.

Ongoing Service and Support

Depending on the capabilities of your integrator, many offer support services for your system once it’s been installed.

This may come in the form of:

  • Preventative maintenance agreements
  • Spare parts ordering
  • Emergency repair service
  • VPN troubleshooting hotline

Even once the project is finished, most integrators will maintain communication with you to make sure your system is always running smoothly. Century provides all of the above support services for conveyors, but keep in mind that other integrators that have a maintenance department might only support specific systems.

Congratulations! You are now the proud owner of an efficient and powerful automation system. The process may seem complex when seeing it step-by-step, but any integrator worth its salt can expertly coordinate and manage your warehouse project efficiently. Looking for exactly that? We’ve been integrating automation for over 40 years and are experts at taking your facility to the next level. Check out our case studies to get an idea of our experience.

How to win production and manufacturing facility optimization with EOL automation

Achieve process optimization with end of line automation

If you’re reading this, you’re most likely researching solutions to optimize your production plant for continuous improvement efforts. As the name implies, continuous improvement is continuous-it’s an ongoing effort to make your manufacturing facility a production powerhouse.

But consider this. Once the product is made, improvements simply don’t stop. End-of-line post-production optimizations can make or break the overall efficiency of a plant. A product can be manufactured perfectly, but if it’s not getting to your customers effectively, then your optimizations are a moot point. Flexible automation in the form of post-production systems like conveyors, warehouse robots, pick modules, palletizing arms, and more can revolutionize your end-of-line operations and benefit the entirety of your manufacturing lines.

If downstream processes haven’t been something you’ve looked at optimizing, or are currently searching for solutions, then keep reading. As a top post-production automation integrator for over 40 years; Century Conveyor Systems has extensive experience in implementing post-production systems for manufacturers who want the best out of their facility. Here’s a case study for a system we engineered for F. Schumacher Co.

Define Production vs Post-Production

Analyze and understand the transition your process line takes from production to post-production. Once the product is finished, where does it go? Is it packaged and palletized, then stored? Or, are individual items stored in a picking module for later fulfillment?

Regardless of your current operations, output in this transitory section should be engineered consistently. Overproduction is a very real source of waste (a tenet of lean manufacturing), and exceeding capacity when demand ebbs and flows, or when distribution systems can’t match production signifies an area of plant optimization.

If you notice this discrepancy, understand that post-production automation can be fine-tuned to keep items moving steadily. Modern conveyor systems can be engineered on the fly to output at certain speeds. Doing so can keep items moving to an automatic palletizer (and stretch wrap) for storage, or continue to EOL operations- instead of a static staging area that has to be manually transported and stored.

Product Handling Optimization

Depending on what your plant produces, the speed benefits of a conveyor or palletizing robot may seem unnecessary if it’s not a high-demand product, or if it’s a non-conveyable (oversized) item.

The secondary benefit of automation is the elimination of manual operations. While the output rate might not be feasible for your manufacturing plant, the cost-savings, stability, and flexibility may provide an effective optimization point.

Installing an automated system can be a significant upfront cost, but the long-term savings from removing the prior material handling processes (like forklifts, associated labor, and manual operations), can certainly result in a positive return on investment.

Material handling integrators or your internal team of plant managers and engineers can take advantage of the dynamic nature of automation systems. Don’t have the warehouse space or budget to install a conveyor system? Consider deploying an AGV or AMR to automatically transport pallets, cartons, or large items to where it needs to be. These automated warehouse robots are typically battery-operated, come in various sizes, and use sensors to navigate.

Regardless of the automation solution used, product handling optimization can be achieved via a multitude of specialized systems.

Output (Current and Planned)

Consider what products your plant currently manufactures. What are the fluctuations in demand? Is one specific product line experiencing an increase in sales? It’s important to understand the changes in product output according to your customer base.

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Implementing post-production automation doesn’t have to be a complete overhaul of your current EOL process. Gradual automation integration is absolutely an option, and adding a system where needed is an excellent avenue for optimization without breaking the bank. This helps avoid bottlenecks between production and distribution.

Coordinate with your R&D and purchasing department. If a new product is being conceptualized, what’s the estimated sales forecast for once it’s been launched? You may have multiple production lines in your plant, but different output rates depending on what’s being manufactured. In this case, consider automation for the top-producing line, then build upon the others once more budget can be allocated.

Storage or Processing?

Post-production automation isn’t just limited to distribution operations. Storage modules can be automated as well, for picking and putting.

An ASRS (automated storage and retrieval system) is a racking structure that employs a track-guided crane to store and retrieve (as the name suggests) pallets to and from rack compartments. A single employee can command the crane to pick a specific pallet from the terminal, which it will deposit in a receptacle that can link up with an in-feeding conveyor, or a staging area for transport.

Not every plant may have enough in-and-out going pallets to justify an ASRS. In the event that your manufacturing facility has a large catalog of products it creates, a shuttle system operates much the same, but on a SKU scale. Shuttle systems employ automated platforms that navigate within a racking structure to collect items for order fulfillment. Manufacturers that have large items probably won’t consider a shuttle system, but for a facility that has many different product variants, a shuttle system can be a powerful asset.

Interested in an ASRS or shuttle system? Read more about their benefits and functions on our Pick Modules and Storage Systems page.


As cliché as it sounds, communication is key in a manufacturing plant, yet, it’s something that’s often overlooked. Workers across your entire plant should be acutely aware of alerts that directly impact their section. Communication is not just simply speaking to one another, but as a transom of information. Many downtime situations or bottlenecks can be avoided by maximizing visibility between production and post-production.

Equipping warehouse workers with wearable technology like tablets, headsets, and scanners can keep constant communication channels open. Combine these terminals with a WMS (warehouse management system), and workers can see operating schedules, machine status, pending orders, and more from a single platform.

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You may already have a management system in place, but you can increase visibility even further by implementing system-specific WCS (warehouse control systems) platforms.

For example, a production machine has been taken offline for maintenance. A worker downstream can then access the WCS portal and adjust the settings on an in-feeding conveyor system remotely to accommodate the reduced rate of production.

Overall Efficiency

Your post-production process doesn’t live in a bubble separate from manufacturing. Optimizing downstream systems impacts overall efficiency criteria, like:

  • Order cycle time
  • Correct product yield
  • Changeover time
  • On time and full

Returns can also be another gauging point, but not every production facility manages them. Depending on what your plant does with returns, integrating a re-commerce process can significantly decrease the amount of time it takes to exchange the product and fulfill the new order. If you work with a considerable number of returns, ensure a proper order management system is in place to keep track of anything that’s sent back.

For reporting and continuous improvement efforts, the points listed above will naturally see a positive impact when a post-production automation system is integrated. Consider how much salt you place in these numbers and how they dictate your next improvement efforts. If practicing lean implementations, many of the same methods transfer over to the post-production stage. We’ve written previously on Kaizen and Lean Six Sigma and how they can be achieved with automation.


An obvious point, but important to share. Removing legacy systems or “how it’s always been done” mindsets can pave the way for newer, modern automation that’ll experience significantly less downtime.

It may be helpful to meet with your maintenance team and take down their thoughts. They’ll know which machines are close to the end of their life and which ones experience the most downtime. If you’re considering a gradual post-production automation approach, start with the systems that are outdated or cause the most mechanical problems.

In summary:

While most process improvements are done to manufacturing systems, there are plenty of impactful optimizations that can be made post-production.

Select a system that seamlessly bridges the transition from production to post-production, can rapidly process finished goods, and do so in a reliable and efficient manner. Keep in mind how flexible you’d want the system to be when reacting to upstream developments. Above all, widen the lens on your warehouse visibility. Integrating warehouse management systems and easy communication pathways enables a dynamic, living production plant that can pivot effortlessly.

Your Guide to Post-Production Conveyor Types

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What is a conveyor?

Conveyor systems are a powerful material handling solution, offering a continuously moving platform to transport items quickly completing processing, sortation, and distribution. Conveyors typically use belts or rollers to move cartons or pallets, powered by motors, or by Earth’s gravity.

There exists a vast number of conveyor types, each specifically designed to handle certain materials or goods, spanning across a number of industries. For the purpose of this guide, we’ll be focusing on post-production conveyors, typically used in warehouses for distribution, and commonly seen moving cartons, totes, polybags, mail parcels, drums

Each warehouse has a specially engineered layout, consisting of a variety of conveyor sections, depending on function.

A few benefits of conveyors include:

  • Durable and reliable, a well-maintained system can last over 20 years
  • Various solutions can be added to a conveyor line to increase automation
  • Conveyors offer the quickest form of transportation across a facility
  • Split and full case order handling ability

Interested in a conveyor system for your facility?

Century Conveyor Systems has over 40 years of conveyor experience- planning, engineering, installing, and repairing post-production conveyor systems. Over the years, we’ve integrated systems ranging from a single line, to complex, multi-level operations. Want to discuss the goals you’d like to accomplish with a conveyor system? Send us a message to schedule a consultation.

What are the different types of conveyor?

Live Roller

The most widely used conveyor, live roller sections are powered by a motor. Instead of belts, live roller utilizes individual roller pins to transport product.


As the name implies, gravity conveyors are not powered by any sort of motor, but simply by gravity. These conveyors are typically used in packing lines, divert lines, extendables, or EOL operations.


Another common conveyor application, belt-overs utilize belts wrapped over the slider or roller beds. This allows a more stable approach to conveyance, especially for small polybags and parcels. Inclines, declines, and gapping are advantages belt-overs have over live-rollers.

Modular Belt

Operating in the same way as a belt-over section, modular belts are different when it comes to the material the belt is constructed of. Instead of vulcanized rubber, modular belts are plastic, and interlock with each other to accomplish different applications (like merging, sorting, descrambling, etc.).

Zero and Minimum Pressure

These accumulation conveyors are EOL solutions that utilize advanced sensor setups to provide gapping between items. This is to avoid products touching and causing damage and is used in situations where fragile items are conveyed.

Zero pressure indicates a line that will not let products touch each other

Minimum pressure indicates a line that will slow products down so they lightly touch each other.


Extendables are telescoping conveyors that can be adjusted in specific situations, such as loading a truck or providing a temporary line. These solutions can come in flexible gravity-powered applications, using skatewheels to move product or as a powered outfeeding unit (like an Adjustoveyor).


A spiral conveyor is named as such because it utilizes a gradual incline curve upwards in a spiral structure, to infeed to above-ground operations. Spirals are compact solutions to convey products to additional levels.

What are the different types of sortation conveyors?


Tilt-tray sortation uses order consolidation chutes to sort items in a batch-pick environment. Cartons are scanned before being inducted onto a tilt-tray carousel, where it will sit on a moving platform until it reaches its destination chute.  The tray will tilt either left or right depending on where it’s being sorted and slide down a chute onto a conveyor to be loaded.

Tilt-tray applications are effective for high-speed sortation.


Functioning similar to the tilt-tray, cross-belt sortation differs by using bi-directional belts to divert items into destination chutes. Packages are inducted onto the cross-belt conveyor carousel and sorted accordingly. Each belt section can hold one package, but multiple belt sections can be combined and used in tandem to divert larger items.


A series of narrow belts, each with its own take-up, span the length of the conveyor. High friction divert wheels rise between the belts, diverting product to its destination.

Narrow belts are typically used for larger, heavier packages that need heavy-duty forms of sortation. Smaller packages would not be ideal for this application, as they would fall in-between the belting segments.

Shoe Sorter

High-speed sorter utilizing aluminum slats that have plastic shoes that slide across them to divert cartons either left or right (bi-directional) to required sort destinations.

The advantage this provides over the similar functions of the tilt-tray is that the shoe is incorporated as part of the central induction conveyor. This eliminates the need for a separate sortation application, like the aforementioned tilt-tray carousel.

Split-tray Sorter

Sometimes also referred to as a bomb-bay sorter, dual split tray sorters have the ability to sort two smaller items within the same tray, at higher throughput speeds.

Split-tray sections have a bottom platform that opens to drop items gently into chutes, totes, or cartons below. This method is space-saving, as the item discharge area drops below vs being conveyed.

Swivel Wheel Sorter

Swivel wheel sorters utilize a platform of omni-directional rollers to divert items quickly. When a product reaches the divert, the wheels orientate to direct the item to its destination. This sortation method works best for systems that have a conveyor junction, rather than a gradual merge or curve.

Push-tray Sorter

A high-speed sorter with tray segments utilizing a positive divert to gently push items or polybags off the tray and slide them into a sortation chute.

What are the different types of pallet conveyors?

Pallet Drag Chain

These conveyor types support pallets and oversized loads. The item to be conveyed is placed on a platform that is connected to a chain. The chain is then activated and drags the platform along a conveyor section.

Pallet Gravity

Much like a typical gravity conveyor, the only difference in this application is the ability to handle pallets. A pallet gravity section is typically used for staging areas, or in EOL accumulation sections.

Chain Driven Live Roller

For high-output pallet operations, live rollers are ideal to provide the flexibility to move multiple pallets, using a drag chain to operate the rollers.


These powered live roller conveyors are designed specifically for stable, slow-moving bulk items. Poly-V sections are ideal for drums, lighter pallets, and oversized bulk loads.

5 solutions to supercharge your eCommerce warehouse distribution

5 solutions to supercharge your eCommerce warehouse distribution

eCommerce warehouses have seen an explosion in demand recently, with consumer behavior pivoting greatly to online shopping. The ease of finding the exact item needed, and convenient purchasing options have made eCommerce outlets a popular platform for customers. Comparing Q3 2019 to Q3 2021 shows a whopping 45.6% increase in online sales (source), exacerbated by pandemic consumer buying behaviors. Every business wants a piece of the eCommerce pie, and many are pivoting to offer online shopping avenues, with no end to eCommerce growth in sight.

With that exponential increase in online sales, more and more warehouses are looking into eCommerce automation solutions that’ll meet expectations, reduce errors, and above all – fulfill orders rapidly. Some of the solutions used in eCommerce warehouses and DCs include:

  • High output conveyance
  • Quick scanning and sortation
  • Automatic label print-and-apply
  • Robotic picking
  • Large SKU inventory solutions

Finding yourself in the same boat? With over 40 years of automation solution integration knowledge, and extensive experience designing systems for eCommerce clients, Century is acutely aware of which systems work best in an eCommerce distribution environment.

1. High output conveyance

Delivery expectations have greatly increased in recent years, primarily due to the prevalence of same or one-day shipping offerings online. Those expectations have extended to wholesaler clients, whose operations must match a competitive wholesale e-commerce landscape. Much like adjacent markets (third-party logistics, for example), automating order fulfillment is key to satisfying customers, while also offering an edge over the competition who don’t have quick shipping incentives.

A tried-and-true conveyor system is best suited for online order fulfillment. Depending on the size of the warehouse it’s installed in, and the product being transported, a conveyor system can include a variety of automation that’s designed specifically for your distribution center.

Simple and durable, a high output conveyor can achieve speeds over 50 cartons per minute and can last around 20 years (on average). Century has decades of experience with conveyor systems, and some of our largest integrations have been highly complex conveyor solutions. Here is one of our systems in action.

2. Quick scanning and sortation

The ability to rapidly and effectively sort your online orders is of paramount importance when operating an eCommerce distribution center. Even just one incorrectly sorted package can cause headaches, and with the ease of returns for consumers, it’s best to ensure the package is sent to the correct destination the first time around. Before sorting operations begin, correct scanning must take place. A scan tower is sensitive enough to capture the UPC code as it quickly passes by on the conveyor section. From there, a form of sortation diverts packages to the correct outfeeding line for loading.

  • Tilt-tray

Tilt-tray sortation uses order consolidation chutes to sort items in a batch-pick environment. Cartons are scanned before being inducted onto a tilt-tray carousel, where it will sit on a moving platform until it reaches their destination chute.  The tray will tilt either left or right depending on where it’s being sorted and slide down a chute onto a conveyor to be loaded.

Tilt-tray applications are effective for high-speed sortation.

  • Cross-belt

Functioning similar to the tilt-tray, cross-belt sortation differs by using bi-directional belts to divert items into destination chutes. Packages are inducted onto the cross-belt conveyor carousel and sorted accordingly. Each belt section can hold one package, but multiple belt sections can be combined and used in tandem to divert larger items.

  • Narrow-belt

A series of narrow belts, each with its own take-up, span the length of the conveyor. High friction divert wheels rise between the belts, diverting product to its destination.

Narrow belts are typically used for larger, heavier packages that need heavy-duty forms of sortation. Smaller packages would not be ideal for this application, as they would fall in-between the belting segments.

  • Shoe Sorter

High-speed sorter utilizing aluminum slats that have plastic shoes that slide across them to divert cartons either left or right (bi-directional) to required sort destinations.

The advantage this provides over the similar functions of the tilt-tray is that the shoe is incorporated as part of the central induction conveyor. This eliminates the need for a separate sortation application, like the aforementioned tilt-tray carousel.

  • Split-tray Sorter

Sometimes also referred to as a bomb-bay sorter, dual split tray sorters have the ability to sort two smaller items within the same tray, at higher throughput speeds.

Split-tray sections have a bottom platform that opens to drop items gently into chutes, totes, or cartons below. This method is space-saving, as the item discharge area drops below vs being conveyed.

  • Swivel Wheel Sorter

Swivel wheel sorters utilize a platform of omni-directional rollers to divert items quickly. When a product reaches the divert, the wheels orientate to direct the item to its destination. This sortation method works best for systems that have a conveyor junction, rather than a gradual merge or curve.

  • Push-tray Sorter

A high-speed sorter with tray segments utilizing a positive divert to gently push items or polybags off the tray and slide them into a sortation chute.

Depending on the dimensions of the parcel processed, each conveyor sortation method varies slightly, and one solution may work better than another one. It’s a function of careful engineering and planning to discover which one would work best. Regardless, any conveyor sorter will far exceed manual labor.

3. Automatic label print-and-apply

Affixing identifiable tags on packages is crucial to ensuring their deliverability. Scanners and sensors across the line depend on a readable tag for it to make it to its destination. Print and apply systems do exactly that. However, there are multiple systems depending on the identification process use and where the box must be marked. Applications can roll-on, wipe over, corner wrap, air blow, and stamp labels.

The direction the box must be scanned also plays a role in a solution selection, but it will outpace manual operations regardless. Automatically printing and applying labels maintains a consistent throughput rate across your system and provides an accurate and stable method of ensuring the correct package is labeled, decreasing the number of errors, returns, and items on a recirc line.

4. Robotic picking

Automating portions of picking operations with robotics is becoming a more commonplace implementation within eCommerce DCs. As technology advances, warehouse robots grow more accessible and inexpensive, making them a viable integration for any warehouse.

The most common warehouse robots are categorized into two applications. Automated Guided Vehicles (AGV) and Autonomous Mobile Vehicles (AMR).

AGVs and AMRs both provide a multitude of functions, typically moving items from one area of the facility to another, absent of human interaction. The difference between the two is in the way it senses the environment. AGV’s move by using a sensor that follows a set path (typically a form of sticker or tape on the ground). AMRs move by sensing objects around them, and learning an optimal path. In this sense, both have applications that one or the other is better suited to.

The prevailing advantage of AGVs and AMRs within eCommerce is minimizing, or even eliminating completely, employee movements. Instead of picking SKUs or cartons and transporting it themselves to induction operations, a nearby fulfillment robot can make that trip itself, saving precious time for the employee. Larger AGV and AMR systems can even retrieve, store, and transport pallets, minimizing manually operated forklift units.

For an eCommerce warehouse, robots prove effective when deployed strategically and in tandem with your warehouse staff. Century can source and implement AGV and AMR systems, engineered precisely for your eCommerce fulfillment and distribution. Got a few questions? Have a chat with one of our automation experts and we’d be happy to help out.

5. Large SKU inventory solutions

With the sheer amount of items available for customers to purchase online, it’s imperative to offer every variant of an item to a customer, because if it’s not exactly to their liking or specifications, they’ll purchase from somewhere else that has it in stock. This is especially important for fashion and apparel companies, because essentially every item needs to be in multiple sizes, colors, and styles. Besides having enough warehouse space and racking to store all these items, one automated solution has gained popularity recently for streamlining the picking of massive SKU catalogs.

Shuttle Systems

A shuttle system utilizes pick robots within a racking structure. When an order is being fulfilled, the robot navigates to the compartment where the item is held, retrieves it, and brings it to the worker’s pack station or an item dispenser receptacle. If your eCommerce warehouse operates a large catalog of items (for example, a shoe company that has multiple sizes, colors, brands, etc) a shuttle system will make quick work retrieving the indicated item for order fulfillment operations. One of the most well-known systems on the market today is Autostore.

Shuttle systems are modular, meaning that the structure can be designed according to your warehouse’s specification, the project budget, and the number of items you have in your inventory. Manual picking operations can be time-consuming the more products you carry, and with customer shipping expectations, expediting that process with a shuttle system will significantly decrease order fill times.

How to achieve Kaizen process success with warehouse automation

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century systems kaizen blog header

Kaizen (translated roughly from Japanese for “improvement”) is a lean operating methodology that provides continuous improvement by scrutinizing specific inefficiencies and accurately solving them. Typically, Kaizen steps follow the guidelines below:

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  1. Identify

Recognize and indicate sub-optimal processes

  1. Analyze

Research into why the process is not working optimally

  1. Solve

Generate possible solutions to eliminate the inefficiency

  1. Test

Thoroughly test possible solutions

  1. Report

Collect data and determine if test results display a positive outcome

  1. Implement

Act on results and integrate the tested solution

Kaizen methodology thrives on the idea of collaboration and precise measurements. For a warehouse to be operating to the best of its abilities- insights, direction, and data must be gleaned from the employee team, from the chief executive officer, all the way down to a warehouse worker. Understanding and utilizing the data from such varied viewpoints can provide valuable information as to what’s working, and what’s not. This combination ensures that the proposed solution performs well on every level, and is the result of both executive leadership, and hands-on experience.

When considering improvements consistent with kaizen practices, automation is a powerful tool that can solve those points of waste in your warehouse. Typically, kaizen is predominantly used in manufacturing operations, but the same principles apply to downstream, post-production operations like goods-to-person, pick-to-light, storage and retrieval, order fulfillment, and sortation- just to name a few EOL processes.

Inefficiencies exist in these processes too, and we’ve put together our recommendation on which automated systems fulfill kaizen standards for common warehouse waste.

Identifying warehouse waste

Identifying the source of inefficiency in your facility may be extremely simple or hidden enough that you’re not even aware of it.

An obvious source may be something like an old conveyor system that jams constantly, lack of available storage space, or multiple forklifts with not enough employees to operate them.

Hidden waste sources are harder to discover, and may not be something that can be corrected without data reporting software. A warehouse management system (or WMS), connected to any warehouse control system (WCS) can provide a wealth of incredibly detailed analytics and reports. Here is where you can pinpoint underperforming sections of your process, simply by reviewing system rates.

Before any extensive kaizen changes are implemented, a WMS is key to fully understanding the existing conditions of your warehouse and receiving hard empirical data as to if your improvements are, well, actually improving anything.

Losing track of items

As well as generating valuable system reports, a WMS can manage and maintain your inventory levels, important for any company, and crucial for any warehouse that handles a catalog of SKUs. Proper product tracking means less time spent searching and more time spent understanding the ebb and flow of product demand in your warehouse, which can help guide decisions on inventory forecasting and scaling.

Keeping track of product with Excel charts won’t cut it. The benefits of dynamically managing your warehouse inventory outweigh the costs of implementing a WMS platform, which, when compared to other automation solutions, isn’t as expensive or as difficult to integrate.

Manual product movement

Consider all the operations in your warehouse currently that include your workers physically transporting items to the next step in the process. Touchpoints, as we’ll call them, should be minimized. Essentially, automation can assist in lowering the number of touchpoints in your warehouse, if not completely eliminating some.

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The addition of a single conveyor line connecting in-feeding and out-feeding operations can lower worker touchpoints exponentially simply by eliminating the need for employees to transport product themselves.

Warehouse robots, like AGVs and AMRs can move product throughout a facility without an employee actively operating it, unlike a forklift or a cart.

Automation can be integrated as a compliment to manual operations. It’s understandable that not every facility has the budget, or the demand, to automate every operation fully, but having employees run a marathon when they need to pick an item is certainly a source of inefficiency.

Inconsistent product flow

Maintaining a congruent movement of products may seem like a no-brainer at first thought but consider every step of your warehouse process. Are there constant slowdowns and jams? Do you notice many employees waiting with no work to do? How come that pallet isn’t built yet?

Any mishap is much like a domino effect. It’s important to understand that a single area of inefficiency can affect whatever is downstream from it. Consider the timing for each product that’s processed and identify where it’s falling short.

Going back to the palletizing sample, your cartons may be outputting at a fantastic rate, but if your employees cannot build and stretch wrap pallets without a mass of boxes piling up, something needs to be adjusted (like an automatic palletizer, or an additional conveyor line). You may also be looking for the solution in the wrong area. Widen your lens and research how operations upstream can be fine-tuned to avoid errors down the line.

At Century, we engineer systems from start to finish, inclusive of a consistent CPM rate. Our goal is to offer you the best ROI and output rate across the entire solution. This takes a good amount of innovation and ingenuity, but we pride ourselves on being able to offer a specialized design that works just for you. We’d love to hear your challenges and offer our opinions on solutions.

Recurring downtime

System and equipment maintenance should be part of your warehouse’s normal operating routine. The waste appears when the amount of downtime becomes much too excessive.

In our experience, most powered equipment has a lifespan of around 25 years. For something that gets heavy-duty usage, that’s nothing to scoff at, but it’s important to realize when a machine is nearing the end of its duty.

In famous kaizen form, speak with your maintenance team or warehouse supervisor and gather their feedback on which systems are experiencing faults, the age of the systems, and what their ideas are for upgrades. They will have an intimate working knowledge of the warehouse floor and can provide valuable direction.

Downtime may not just simply be something breaking, but an inefficiency created in response to potential downtime, or a temporary band-aid solution. For example, a dock door that has been damaged and cannot be opened, and instead of repairing it, that door is just not used- opting to leave the excess to the other bays.

Difficulty training and retaining staff

A common source of frustration and difficulty for any warehouse, and even more so during current labor shortages, maintaining skilled facility staff is a constant source of improvement.

In terms of automation, any solution that replaces a manual operation will improve the performance of that specific function immensely. After the initial investment, daily utilization costs of the automation solution will be far less than those associated with an employee. The output and efficiency benefits will far outpace those done via manually.

Again, it may not be financially and practically viable to automate every function, so empowering employees with simple-to-use warehouse devices and properly training workers on how to operate systems is a promising path in cultivating skilled workers. Employees feel valued and important the more responsibility they are given and see the fruits of their labor by learning to operate, and work with, automation systems.

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Kaizen operates the best on the notion that communication, teamwork, and a clear upward trajectory are present and practiced. If you’re having labor troubles at your warehouse, implementation of automation will absolutely help, but proper training and empowering workers can motivate them to work better and stick around longer.

Poor usage of warehouse space

The most precious amenity in any warehouse is space. It’s vitally important to carefully place structures, systems, and walkways in a design that’s maximizing the space that it’s given, keeping future expansions in mind. Spaces that are not optimized are only hurting performance, and greatly limiting growth.

Space-saving automation solutions can be done directly with that notion in mind or as an added result of another solution integration. For example, installing a team of AGVs to transport packages can do away with bulky, manually operated forklifts

For a direct answer to your space-saving needs, a myriad of warehouse structure systems like an ASRS, robotic shuttle, or thin-aisle racking (just to name a few) are designed specifically to save space and increase output.

While these systems are powerful, it may not be viable for your warehouse to implement hem. Instead, consider the verticality of your warehouse. The space above you can certainly be utilized provided your warehouse can accommodate. Mezzanines and elevated conveyor systems can free up ground-floor space, leaving much more room to install additional systems.

Obsolete or underperforming equipment

Much like our previous point on downtime, older systems and equipment can impede optimal performance. It can certainly be the cause of the reliability of the system or the technology used is just outdated and essentially obsolete. Material handling technology is in a constant state of evolution, as more advanced developments are integrated. A conveyor system from 20 years ago, while still of the same basic design, is very much different from a modern-day one.

To give a general example, 5G connectivity adaption within warehouses is quickly being adopted, yet, many companies still have legacy systems that run on 3G. The difference is stagging, comparing the speeds of 3G networks (2 Mbps) vs 5G (up to 1 Gbps), and with the advent of IIoT (industrial internet of things), 3G is simply a fossil.

Apply the same perspective on any technical system or solution, and you’ll see much the same difference in the vastness of ability. Consider evaluating any aging equipment in your warehouse, and research the advancements it’s undergone over the years.

Where do I start?

Every warehouse and distribution facility is different, and each comes with its own set of unique challenges. Because of this, the mileage may vary, but correctly identifying pain points should never be a one-sided decision. Kaizen depends on teamwork, and having an intimate understanding of how your warehouse operates on a day-to-day basis means opening lines of communication between departments, and cultivating an environment where employees feel like their feedback is valued and important.

Follow the steps, identify carefully and accurately, and consider how automation can help you dispose of ineffective warehouse waste.

How to achieve Lean Six Sigma methods with warehouse automation

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lean six sigma and warehouse automation blog header

Lean Six Sigma is a powerful methodology practice designed to optimize operations and remove waste. It was created as a response to popular kaizen practices in the 1980s and has since been a staple in the industry. Its a tried-and-true guide to leaner manufacturing and processing has been adopted and applied countless times, to the point that executives are certified with Green, Yellow, and Black belts, signifying their experience with Lean Six Sigma. If you’re an operations professional in any capacity, you’re probably very familiar with these practices. If you need a bit of a refresher, here’s a great video from Simplilearn to get up to speed.

For this article, we’ll be applying Lean Six Sigma to post-production facilities, namely warehouses and distribution centers, with automation. Out of all the process improvements you can make to your warehouse, automation provides the greatest ROI, output rate, and stability. When working through Lean Six Sigma optimizations, automation is an excellent answer to avoiding waste and following lean techniques.

For the uninitiated, Lean Six Sigma uses the acronym DOWNTIME as a guide to each optimization point.

  • Defects
  • Over-Production
  • Waiting
  • Non-Used Talent
  • Transportation
  • Inventory
  • Motion
  • Extra-Processing


A product that has received damage or does not function. Defects can manifest at multiple points in a warehouse, for example, an old conveyor section that is known to jam and cause products to knock into each other, damaging them.

Modern automation uses a variety of photo eyes, sensors, and tracking to ensure products do not get damaged during warehouse movement. With the prevalence of product returns, keeping items safe and intact should be of utmost importance.

If the systems that your warehouse uses are not the issue, it may be a case of re-thinking your packaging strategy to include more void fill, or a sturdier carton structure (if you provide order packing). Integrating case erectors, sealers, or formers can provide fast, yet stable carton handling.

Unfortunately, defects can still occur when employees handle the products. Automating and eliminating manual operations will naturally reduce the risk associated with employee product touchpoints.


Eliminating waste is what applying lean six sigma methods are all about, and a major source of waste occurs when excess products are created, but simply take up space as they’re not being sold. While it’s always optimal to have a safety stock available in the event that demand for that item increases, it should be a carefully measured quantity based on product reports.

Avoiding costly over-production boils down to a visibility issue. Products continue to be manufactured at a nominal rate, but sales will always fluctuate.

Implementing a WMS, or warehouse management system, will give you incredibly invaluable clarity into inventory quantities, processing rates, and demand. Using this information, you can scale production accordingly, and interfacing the WMS data you acquire from the warehouse with ERP systems can assist your planning teams to make precise forecasts and informed product decisions, reducing waste caused by unsold inventory.


Simply put, waiting in this light refers to any amount of time that waiting occurs due to an inefficient operation. This can span from something as simple as an employee waiting for an order to be picked, to as disastrous as a complete system failure that causes all employees to stop work and wait for the error to be corrected.

Product movement in a warehouse should be a continuous and streamlined operation. Actions should be staggered in a way that employees always have something to do and are not waiting on an action to be completed further upstream.

Automation can absolutely assist in this method, as one of the main goals of utilizing automation is to eliminate idle time. Let’s take, for example, a pallet that was received and is being inducted on a conveyor line. In a manual operation, employees must locate, transport, and depalletize the items. Downstream operators are waiting for this to be completed, sitting idle. If an automatic depalletizer arm was used in conjunction with either a pallet conveyor or an ASRS (automatic storage and retrieval system), the product flow would continue, and employees will always have products to process.

Sometimes, simply eliminating manual operations isn’t enough, in which case, empowering your warehouse workers can minimize times of stagnation.

Non-Used Talent

Much like the last method, spending time, money, and resources to have an employee complete a very simple task (like folding a box or stretch wrapping all day). Of course, automation can eliminate the need for such low-skill tasks, but human interaction will always be a part of warehouse operations. Properly training and equipping employees to co-exist with automation can cultivate talented and valuable workers in an upward trajectory.

Many automation solutions (primarily pick modules) can interface with wearable employee devices for efficient warehouse operations. Employees are more engaged, stay on task, and intimately learn to work side-by-side with automation.

Wearable devices can be wrist-mounted tablets synced with a WMS or WCS, voice-to-pick headsets, scanners, and even smart glasses. But practicing this method extends past providing tech to employees. Fostering an environment where learning is encouraged, combined with ergonomic automation solutions that rely on human interaction for the most optimal operation creates hard-working employees who feel valued and fulfilled.

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This method states that unnecessary or inefficient movements of people, products, and resources adds no value, and is a detriment to overall operational excellence. Think of a worker stacking pallets in the corner of the warehouse, only to have to spend precious time retrieving it when it must be processed.

Practically every usage of automation rectifies this method. A system will take the fastest and most efficient route in a warehouse, as it’s precisely engineered and planned to do so. Even equipment like racking helps expedite drawn-out transportation processes, keeping products organized, and maximizing space.

Typically, inefficient transportation is due to a lack of available warehouse space. This causes operators to use band-aid methods to accommodate. It may be time to consider expanding, or implementing space-saving solutions, like short-aisle rack structures, shuttle systems, extendable EOL conveyors, – or an ASRS.


Inventory explains that over-compensating for demand and storing excess products is not conducive to a lean operating process. As mentioned before in the Over-Production method, using precious storage space for products that are not selling can be a source of gradual loss.

While mostly an item planning issue, implementing automation and storage solutions can help alleviate the constant ebb and flow of product demand. Maximize warehouse space using equipment like the aforementioned narrow-aisle rack, ASRS, or shuttle systems.

Regaining control of inventory so that items are always moving is a combination of having capable solutions, accurate quantity reports, and a product department that cross-tabulates with WMS reports. It cannot be understated how insightful a WMS platform is for informing forecast decisions, as the wealth of data it provides directly tells what is moving, and what is sitting stagnant and taking up space.

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Much like Transportation, Motion instead focuses on the smaller movements that employees take with their tasks. Excessive motion due to an inefficient operation opens the door for lost time, errors, and safety risks. For example, imagine an employee at their pack station having to unjam an older taper machine multiple times throughout their shift.

Again, excessive motion by employees is typically due to faulty equipment or operations that must be compensated for. Retrofitting older equipment with newer solutions can help negate this but opening the lens wider to the entire layout of your warehouse can prove massively insightful in rectifying this Lean Six Sigma staple. Evaluate and re-engineer where key processing points are and decide if where newer systems can be placed or integrated to lower the amount of motion an employee makes.


This method focuses on doing excess work or using excess resources to fulfill a task. Essentially, not completing a function as lean as possible.

An example of this can be using packing products in cartons that are much too big, unused storage space, and even over-automation. For that last point, over-automation is very much possible and occurs when careful planning doesn’t take place. It’s when an automated system’s output is far greater than what the downstream warehouse operations can handle, resulting in excess product (in the case of a case erector, sealer, or former) or blockages.

Avoiding extra-processing with automation comes down to engineering a warehouse layout that is efficient and provides an increased rate of output but doesn’t produce more than operations can handle. It’s key to create practical processing rate goals and select an automation solution that works for the application. Consider the products that are being handled. A shuttle system works wonders for companies that store a large quantity of the same type of SKUs but would be overkill for a warehouse that doesn’t.

To practice this lean method, task a team of engineers, or work with an automation integrator to select an automation method that’ll fulfill all your process improvement needs, but doesn’t create an over-excess of products, resources, or work.

Lean Six Sigma is a valuable warehouse tool when automation is applied, even more so when solutions are carefully researched, engineered, and integrated. For decades, Century Systems has been innovating in the material handling industry by assembling all the pieces together in a solution that’s consistent with Lean Six Sigma methods, and your output goals.

Starting on an automation project can be difficult, and we understand this. Send us a message or give us a call and get in touch with an automation expert.

15 practical WMS functions to redefine your warehouse

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A warehouse management system, or WMS for short, is a powerful control tool that gathers various amounts of information to process tasks and prepare reports. WMS hubs offer a vast array of warehouse functions, all aggregated into an interlinked operating system. The main goal of a WMS is to monitor and manage warehouse operations involved in the movement of products and packages.

A few examples of popular WMS solutions include:



Korber HighJump

Oracle NetSuite WMS

3PL Central

Each solution varies slightly based on the provider, but generally, all offer some form of the solutions outlined in this article.

Century Systems has experience in integrating WMS solutions, and we’re acutely aware of the exponential benefits a WMS can provide. Here’s 15 functions a warehouse management system can use to efficiently transform your warehouse operation.

1. Error Reporting

A critical component of any operation is the ability to quickly identify and correct errors that occur, whether it be a simple box jam, or a system failure that requires a diagnosis. Errors will typically be displayed as emergency notifications on your user interface and navigated to the message will detail the error code and the location of the offending system.

2. System Integration

Maintaining visibility and control of your integrated automation systems is important to manage a successful WMS. WCS or warehouse control systems are software applications created by automation solution manufacturers to offer expanded functionality. WCS’ are designed to integrate seamlessly into your WMS, in turn, both sharing information, and configuration.

wms and wcs infographic

3. Inventory Visibility

Knowing the explicit details of every SKU, pallet, carton, or order and exactly where they are located is a powerful tool to implement. A WMS will log scan touchpoints, tracking every movement and the associated operator the product interacts with. Having this information ensures no products get lost, and that processing timelines are accurate and detailed.

4. System Statistics

Monitoring the status of each of your systems is vital to keeping a warehouse operation running smoothly. Typically a feature with a WCS solution, this view displays system output rates (CPM, LPH), faults, logged actions, and much more.

A system may display statistics such as:

  • Number of cartons inducted
  • Number of cartons scanned
  • Number of cartons recirculated
  • Number of cartons where the bar code could not be read
  • The TCP/IP address of the machine
  • A timestamp showing when the application was last started
  • The number of carton records (bar codes) in memory

5. Settings Configuration

Along with receiving solution stats, many automation systems offer settings that can be fine-tuned for a variety of handling applications. Whether it be adjusting the output rate or turning off functions, every solution has a variety of manufacturer-specific settings to toggle.

Keep in mind, care should be practiced when changing these settings. Typically, the manufacturer or an engineer should be consulted, as adjustments can impact downstream operations greatly.

6. Product/Carton Tracking

Ever lose a product within the warehouse? A WMS makes sure that every single item, carton, or pallet is accounted for, and if something is misplaced, that it can be corrected by following the scan touchpoint history.

While an unfortunately common issue, losing items within a warehouse can be a recurring disaster that can take hours to resolve without a well-tracked WMS.

7. Benchmarking and Key Performance Indicators

For continuous improvement, warehouse performance goals can be created and data aggregated for analytic purposes. Observing this data on a daily basis helps scrutinize where corrections can be made, and a variety of statistics can be recorded and viewed.

8. Productivity Reporting

Productivity reports give you a way to gauge how productive your systems have been during a certain timeframe. You can enter a begin date and time, end date and time, and a system. The reports will display information, such as:

  • Number of items inducted on
  • Number of items diverted off
  • Number of bar codes that could not be read
  • Number of times items had to be recirculated
  • Average number of products per day
  • Maximum number of products per day

9. SKU Management

A WMS can store all relevant SKU information in a library, for thousands of products. An inventory analyst, purchasing, or demand planner can use this information for real-time product visibility. The ability to monitor the daily movement of products speaks volumes about the usefulness of such a function and is essential for a company the handles a large portfolio of SKUs, like a wholesaler or a distributor.

10. Order Manifest

A WMS can retrieve specific order information as soon as a confirmation is made, providing all pertinent processing data to packing operators. Each scan point within the warehouse will be logged into the tracking for the package, and additional WCS systems (like a print-and-apply) can tap into order information to expand functionality and increase automation.

Orders will be recorded in a history view, and can be accessed at any point when needed. This provides valuable reverse-logistics data when a return happens, or for automatic re-ordering of items on a continuous subscription routine.

11. Stock Level and Replenishment

Accurate replenishment reporting is vital in keeping product stock flow consistent and scalable. WMS’ can be configured to send alerts at certain stock level intervals, automatically re-order items, and develop a replenishment routine timeline according to current demand.

12. Picking

Empowering warehouse associates with powerful WMS tools extends to item picking. A WMS will give them exact coordinates to item locations, quantity, packing and shipping information, and more, either at a terminal or with a handheld device running the WMS operating system.     

If interfacing with WCS picking modules, employees can instruct automated systems to retrieve an item, carton, or pallet- all from their WMS-enabled device. This enables faster, more efficient picking operations.

13. Invoicing

Financial reports, invoicing, and general accounting information can be implemented with an ERP (enterprise resource planning). Having this information avoids EOL headaches with fees, and increases visibility into budget allocated towards product transportation.

14. Scheduling

The reporting and demand information acquired from a WMS can be used to direct scheduling for incoming product cycles or operation developments. Integrating the WMS information with an ERP can cultivate accurate forecasting, making inbound and outbound scheduling more potent.

15. Transportation

Interfacing with a transport management system (also known as TMS) provides insight into external operations once the product leaves the warehouse. A TMS provides freight management tools, transportation details, reports, and route information. While not required to implement a WMS, a TMS provides expanded visibility into shipping and delivery, creating opportunities for continuous improvement. Many 3PLs and carriers offer a TMS system that can easily integrate into a WMS.

A WMS is a valuable tool, and any warehouse expecting growth should consider implementing such a capable and dynamic platform. Its Swiss-army-knife set of options, simple usage, and adaptable nature make it a must-have for any fast-moving warehouse.

How to start integrating automation in your distribution center

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Venturing into the world of distribution center and warehouse automation poses many questions, a burning one being “Where do I start?”

It’s critical to select a solution that checks off all your operational improvement boxes but doesn’t run up against parameters that you need to maintain. For automation to perform as best as it can, careful preparation and engineering must be done, among a few other tasks.

  • Identify inefficiencies
  • Evaluate existing systems
  • Consider demand futures
  • Warehouse capabilities
  • ROI analysis
  • Internal coordination
  • Assemble a project team

Century wants your warehouse automation operation to perform as well as possible, no matter what it is. Our recommendation is to complete a few or all the steps below before you begin.

Identify inefficiencies

Is there an obvious weak point in your warehouse that automation could solve? Or has it been a while since you’ve looked at efficiency reports or commenced in continuous improvement? It’s important to understand the current challenges your warehouse faces and validate that the automation solution you’re researching will solve most of those issues.

Another component to this point is predicting the operational outcome of the integration. Will your other manual operations be able to seamlessly accommodate for the increased processing rate? Evaluate potential impacts the system may have on other areas of your warehouse and adjust accordingly.

Evaluate existing systems

Updating older equipment that’s already a part of your operations is the simplest way to increase output and bolster distribution. The typical lifespan of most systems varies, but it may be time for an improvement solution if it’s over 15 years old.

Even if the solution still operates well, the advancement of material handling technology has increased drastically, and a newer, more modern application can outperformance the current system and provide additional functionality.

Consider demand futures

What are the predictions for the future of the industry (or industries) you primarily supply distribution services for? Is there an expectation for growth? If so, can your current operations realistically sustain satisfactory output? Consider the direction your company is heading in and apply automation in a way that’s flexible.

For example, there might be an exception in the future to handle products that have unique dimensions. Is the automation solution you’re researching able to transport smaller or larger products? Maintaining a dynamic, forward-thinking mindset and applying it to warehouse automation applications will benefit future expansion.

Warehouse capabilities

Every warehouse is different and has varying limitations and specifics. It’s important to understand this critical point, as some solutions may not offer optimal benefits if it won’t integrate seamlessly in your warehouse layout.

Keep in mind, many warehouse automation systems are designed with this mind. Mezzanines can be used to suspend conveyor lines in the air, while ground operations can continue unhindered below. Narrow aisle racking and autonomous lift trucks can be implemented to decrease the footprint of a storage structure. Robotic solutions like AGVs and AMRs come in multiple shapes and sizes and can move freely throughout a building without having to be “bolted down” in a static position.

When working with your engineers or an integrator, carefully examine the warehouse layout (typically a CAD drawing) and familiarize yourself with both limitations, and room for expansion.

ROI analysis

Price varies greatly depending on the automation solution used. Understand that it will pay itself back in time but know that the return-on-investment timeframe will be longer the more costly a system is. Take into account the system rates of the solution, what your current daily output is, and calculate the profits from the increase. Ensure that your ROI is financially viable and within your criteria.

Internal coordination

While you may be the main operations or warehouse executive, a good leader understands that they can’t possibly be aware of every oversight in their organization. It’s important to connect with other key individuals to gain a perspective on the warehouse challenges they encounter. Some of these departments may include:

  • Staffing
  • Maintenance
  • Transportation
  • Material suppliers
  • Third-party supply chain partners
  • Procurement

Scheduling a meeting to inform them of your automation initiative may bring about some pain points that the solution could solve or identify additional parameters that can be kept in mind as a solution is created.

For example, a maintenance lead may suggest a system that can be serviced easily or might have some insights about the warehouse that should be considered as an automation project commences.

Assemble a project team

Spearhead an effort to acquire resources to begin development. Depending on who’s employed at your organization, your team would ideally include engineers and project managers.

Alternatively, you can contact an automation integrator who will manage all aspects of the project. Here at Century Systems, we offer full-service automation engineering capabilities. Our team of engineers, project managers, account executives, fabricators, and installers see to it that your project is completed, from cradle to grave. Send us a message or give us a call to have a quick consultation with an automation expert.

Warehouse automation trends that will dominate in 2022

warehouse automation trends 2022 blog header image
warehouse automation trends 2022 blog header image

2021 has proved to be a year of unforgiving supply chain challenges. From shortages in raw materials and important electronic components to understaffed operations and demand congestion. What trends in warehouse automation have been developed to avoid supply chain disturbances in 2022?

If there has ever been a time to consider warehouse automation, it would be now. Many DCs and warehouses have experienced an increase in demand, whether it be for products, or in clients. Adversely, the required labor needed to accommodate has subsequently dried up. Positions have gone months unfilled, leaving warehouses to turn to higher incentives for applicants or forms of automation that would eliminate the need for such positions. A growing trend among warehouse staffing is to maximize productivity by equipping employees with technology, and the knowledge to utilize them.

2022 automation trends MHI quote 1

1. Co-op automation


Humans and machines working together, and not as counterparts, can eke the most efficiency out of warehouse operations. Voice-to-pick solutions, when combined with a robotic pick module, benefits when a human operator can continually pack orders, and use voice commands to operate a pick solution for the next order.


Employees can be equipped with a plethora of devices to boost accuracy and productivity. Tablets running WMS software can be outfitted with wrist or armbands, so employees can always have both hands free. Enabling on-the-go access to inventory and order information keeps operators on-task, instead of having to access a static terminal.

2. Developments in warehouse automation technology

As new technology becomes more developed and available, so does the functionality of specialized solutions. Every warehouse is different, which means unique material handling challenges are posed for solutions provides to tackle. A few automation systems that have seen continued usage and advancements in 2021, and are expected to be major focuses in 2022 include:

  • 5G connectivity adaption
  • Warehouse distribution drones
  • Climbable pick robots
  • WMS automation integration platforms
  • Micro-fulfillment
  • Advances in machine vision
  • Electric standard (UL and ISO) revisions
2022 automation trends MHI quote

Century is constantly keeping up with new trends and technology, all in an effort to engineer the absolute best in efficiency systems for our clients. Our firsthand experience of the stressors has provided us with the insights to recommend scalable and dynamic warehouse solutions. 2021 has been unkind to all facets of the supply chain, and new warehouse technology and processes are in place to make sure there’s not a repeat in 2022. Get in touch with one of our automation experts and re-engineer the efficiency of your warehouse.

3. A focus on domestic supply chain partners

Supply chain turmoil, while affecting all involved, greatly disrupted those using overseas resources. Port congestion, expensive container prices, sky-high shipping fees, and the Delta variant have strangled international lines. In response, companies are searching closer to home for materials and services, avoiding such headaches in the future.

While outsourced partners may be cheaper up-front, eliminating loss and inefficiencies associated with overseas supply chains may prove fruitful after an extended period of using a domestic partner. 2022 will show how many companies decide to make the flip.

4. ScaaS (supply-chain as a service)

While not an entirely new idea for 2021, the expectation is that 2022 will see more users of SCaaS platforms. Essentially, SCaaS follows the footsteps of SaaS (software-as-a-service) by offering users supply chain functions through an external company. While full-service third-party logistics companies exist, SCaaS solutions strive to provide services for every step, from sourcing, manufacturing, transportation, procurement, reporting, and more.

With more and more companies strapped for staffing and adequate resources, enrolling in a tailored SCaaS platform can alleviate some of those operational pressures. Warehouse flexibility should be a key implementation goal as the new year inches closer.

5. DTC eCommerce disruptors

The explosive and continued growth of eCommerce continues to lead companies to invest in online shopping. For example, Shopify, a leading eCommerce platform grew 110% YOY in the first quarter of 2021, achieving a total revenue of $988.6 million. Industries that typically see a majority of sales via traditional brick-and-mortar channels have dipped their toe into direct-to-consumer sales, such as the alcohol industry, with companies like Drizly experiencing significant demand for home-delivery services. This boom has turned many eyes to new customer behaviors, and 2022 will see many larger organizations adopting DTC eCommerce warehouse automation systems as an additional revenue source.

In summary, the major focus for 2022 is FLEXIBILITY. Ensuring operations can scale quickly due to outside stressors like demand increases and staff shortages is the next step in continuous company improvement. 2021 was the year of reactivity, a learning lesson that hit hard and continues to sting. 2022 will be the year of proactivity- building up resources to avoid losses, establishing high-performing automation, and closely adapting to target consumer behaviors will separate the organizations that will thrive, from the ones that will remain stagnant or even worse, fail.